Ambassador Blog
Insights for Revenue Teams
Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
Get Demo
Feature #9 of 14 Features in 14 Days: Loyalty That Recognizes Real Behavior
When most people think about loyalty programs, they picture generic points systems or discounts for purchases. But real loyalty — the kind that drives lifetime value — comes from recognizing ...
Read Article
Feature #10: Loyalty Tasks – Retention on Autopilot
When it comes to customer retention, most brands rely on ad-hoc actions and hope their loyalty program will keep people coming back. But retention doesn’t ...
Feature #8: Ledgers — Turning Customer Signals into Predictive Action
Feature #8: Ledgers — Turning Customer Signals into Predictive Action Every click. Every share. Every reward. Every redemption. They all mean something—if you ...
Feature #6: Customer Journeys — Orchestrate Every Step of the Relationship
Most platforms treat campaigns as one-off blasts or isolated workflows. They can tell you what you sent and when you sent it, but they can’t tell you how those ...
Feature #7: Vaults — The Financial Engine of Customer Journeys
Day 7 of 14 Features in 14 Days – Ambassador 3.0 We’ve officially reached the halfway point in our 14 features in 14 days launch of Ambassador 3.0. And for ...
Feature #5: Campaign Manager — Build Any Campaign, Any Way You Want
When you’re managing customer engagement, the last thing you need is to jump between 5 different tools just to run one campaign. That’s why we rebuilt Campaign ...
How We Got Here: From Jobs to Be Done to the Most Overlooked Line Item in the P&L
When Clayton Christensen talked about Jobs to Be Done, he made a simple but profound point: Customers don’t buy products. They “hire” them to do a job in their ...
Can Trump Really Lower Interest Rates — and What Founders Should Focus on Instead
After Friday’s jobs report and the conversations that followed, one question kept coming up: “If Trump fires Federal Reserve Chair Jerome Powell, do rates ...
Introducing Our New Referral Campaign Management Tool
Smarter, Faster, and Built to Scale Referral has always been at the core of Ambassador — and today, it gets a major upgrade. We’ve rebuilt our Referral ...
Your Brand Has a Voice. Now It Can Listen Too. Feature #3: Voice Communication using Hiro
If yesterday was about the Ambassador Score — Hiro’s way of scoring every customer’s likelihood to engage — today is about what happens when that score signals ...
Stay Current
Free Resources. Straight to Your Inbox.
Sign up for the Ambassador newsletter and get notified when we publish new eBooks, case studies, blog posts and more. Strategy for revenue teams who need the number to be right.
No spam. Unsubscribe anytime.