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Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
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What Is a Customer Growth Strategy? (And Why Most Companies Don't Have One)
Every company says its customers are their most valuable asset. Almost none of them invest in a comprehensive strategy to prove it.
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Introducing Communication Co-Pilot: Email Engagements, Reimagined Inside Ambassador
Ambassador’s Communication Co-Pilot is here—and it’s changing the way brands connect with customers. Now, you can build customized emails directly inside the ...
Ambassador’s SalesForce Managed Package (Detail)
Finally, a Salesforce Managed Package That Works Where Your Teams Actually Do At Ambassador, we understand that customer-led growth doesn’t start in your ...
REFERRAL MARKETING: The Primary Use Cases
Referral Marketing: The Primary Use Cases We believe there are three primary use cases for referral marketing software. However, there are a number of ways ...
How To Transform Your Happy Customers Into Your Best Promoters
Whether you’re doing the bulk of your customer marketing online or offline, in today’s market you are a digital product. Everything from discovery to ...
Is Social Media Customer Service Relevant for B2B Brands?
A lot of the attention surrounding the provision of customer service via social media tends to focus on B2C brands: How can I resolve shipping issues? Can I ...
How to Enhance Retention with a Customer Loyalty Program
What is a Customer Loyalty Program?
How the Hunger Games Changed Online Marketing Forever
It’s hard to be an Internet marketer nowadays; everyone wants to know what you’re selling, but no one wants to be told what to buy. As a consumer, it is much ...
3 Ways Henry David Thoreau Can Help Target Brand Ambassadors
“Many men go fishing all of their lives without knowing that it is not fish they are after.”
3 Reasons Net Promoter Scores Don’t Equal Customer Advocacy
At their core, Net Promoter Scores (NPS) are based on simple, one-question surveys that are meant to gain insights into consumer mentality. The surveys ...
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