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Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
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How to Use a Power Map to Identify and Utilize Your Company’s Most Loyal Fans
Most B2B companies know that social media is a great tool for not only increasing awareness and engagement, but also generating high-value customer referrals. If you didn’t already know this, then ...
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The Service Recovery Paradox Explained: Turning Setbacks into Success
The “Service Recovery Paradox” (SRP) is a concept in customer service that suggests a customer’s loyalty to a company can increase after a service failure, ...
Top Metrics To Track When You Invest In e-Commerce Marketing
Marketing is getting really personal. Ads for the shoes you browsed three days ago follow you around the web. Your favorite restaurant sends you regular ...
#WOMSummit2018: The Rise of Authentic Relationships
Word-of-mouth marketing has been impacting businesses for as long as commerce has been around. Especially today, with the prevalence of social media and mobile ...
How to Target Influencers in Social Media [Infographic]
Ditch These 7 Marketing Myths to Truly Connect with Your Customers for Improved Sales
Ambassador Named “Coolest Places to Work” by Crain’s Detroit 2016
Today, Ambassador was ranked #23 on the Crain’s Detroit Coolest Places To Work. It’s an amazing accomplishment and I am truly humbled to share the news with ...
How to Get the Business-Casual Referral Marketing Party Started On LinkedIn
If you haven’t heard by now, LinkedIn has quickly become the go-to social platform for business development and referral generation. Since going live in 2003, ...
Ambassador Now Integrates With 1,000 Other Products
When it comes to successful relationship marketing, we know that getting your work done requires many different web tools. In fact, the average business uses ...
How Businesses Are Making Friends on Facebook (Infographic)
Today’s consumer is turning to online mediums to make informed buying decisions—wanting to feel as if they are a valued consumer that is heard by the ...
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