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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Your Customers. Their Own Command Center.

Empower every customer. Anywhere they are.
 Give your customers a personalized experience where they can track, share, earn, and redeem — all in one place.

Ambassador’s Customer Portal gives your users full transparency and control, while giving you the tools to drive long-term engagement and growth.

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Smart Features That Drive Real Loyalty

Real Impact, Delivered

Real Access. Real Ownership.

Give every customer the ability to see, share, and redeem — all from a fully branded experience that lives where they already are.

  • Always-on access to points, rewards, and history
  • Built-in redemption for gift cards and payouts
  • Easy sharing with customizable referral links
  • Fully embeddable into your product, website, or app
  • 100% white-labeled for a seamless experience
  • Create personalized, branded experiences that keep customers engaged and coming back.

Transparent, Personal Dashboards

Every customer. Their own control center.

 Each of your users gets a real-time, self-service dashboard — no support ticket needed.
 They can manage everything from referrals to redemptions, all from a sleek, branded interface.

  • Track points, referrals, and redemptions in real-time
  • View payment status (pending, completed, etc.)
  • Redeem gift cards and rewards in just a few clicks
  • Manage, create, and share unique referral codes
  • View full history of engagement with your brand

Snipplets & Embedded Experiences

Keep them inside your product.

With Snipplets, you don’t need to send your users away to engage.

Embed every part of the Customer Portal — referrals, balances, redemptions, and more — directly into your product or landing pages.

  • Fully embeddable components for any touchpoint
  • Match your brand design with no dev lift
  • Works across desktop, mobile, and app
  • Mix-and-match elements to suit your UX
  • Add customer actions into checkout, profile, or post-purchase flows

Universal Share Codes

More ways to share. More ways to grow.

Give customers the tools to advocate your brand however they want.

  • Email, SMS, copy-paste — all natively supported
  • Create multiple share codes for different contexts
  • Track performance by code and channel
  • Combine with loyalty and incentives for even more lift

Built for Growth, Loyalty, and Delight

Not just a portal — a driver of retention.

Ambassador’s Customer Portal isn’t a bolt-on feature — it’s a powerful touchpoint designed to increase engagement, advocacy, and lifetime value.

  • Seamless login and identity verification
  • Real-time updates and feedback
  • Connected to every engagement trigger you run
  • Custom messaging and UI options for key actions
  • Integrates with your CRM, product, and data stack

Designed for Brand Teams, Not Dev Teams

Launch faster. Customize more. Scale easier.

From no-code configuration to enterprise customization, the Customer Portal is ready for every team.

  • White-labeled and self-service
  • Built-in analytics and reporting
  • Auto-connects with your active programs
  • Launch in days, not months

With Trust and Compliance

Privacy-first. Enterprise-grade.

Ambassador is fully GDPR, SOC2/Type II, US Privacy, and CCPA compliant. Our Customer Portal is secure by design — so your customers stay confident and your data stays protected.

  • Consent tracking built-in
  • Access controls and user-level permissions
  • Full audit trails and history