One platform. Every channel. Connected to every customer journey.—Your customers don’t stick to one channel—why should your marketing? With Ambassador, you orchestrate engagement across email, in-product touchpoints, and landing pages today, with SMS coming Q4 2025. Every channel connects to your referral, loyalty, and incentive programs, so communication isn’t just multichannel—it’s measurable, contextual, and growth-driven.
Ambassador gives you full-funnel email tools that go beyond batch and blast.
Behavioral Triggers – Automate messages based on referral actions, loyalty milestones, or churn risk.
Personalized Journeys – Tailor flows for advocacy, retention, and upsell.
Analytics That Matter – See revenue tied directly to sends, not just opens and clicks.
Native Integrations – Sync with Salesforce, HubSpot, and Segment to power end-to-end automation.
Your marketing shouldn’t stop at the inbox. With Ambassador Touchpoints, you can meet customers where they already are: inside your product, on your site, or in dedicated portals.
Portals & Landing Pages – Branded surfaces for referrals, rewards, and loyalty dashboards.
Widgets & Snipplets™ – Embed personalized offers, balances, or calls-to-action directly in-app.
In-Product Modals – Trigger real-time prompts to drive conversions and reduce churn.
Analytics + Attribution – Track outcomes across every surface, tied back to revenue.
Text messaging will soon join Ambassador’s omnichannel suite. Launch campaigns that are:
Timely – Fire at the moment of action, not hours later.
Personalized – Segment messages by referral, loyalty, or advocacy cycles.
Integrated – SMS will sync with your Ambassador Score™, flows, and reporting.
With Ambassador, every channel works together. Email drives discovery, touchpoints drive engagement, and SMS will drive immediacy. Together, they create a connected customer journey with measurable outcomes:
Higher Conversion Rates – Coordinated outreach at the right moments.
Stronger Retention – Consistent communication across channels keeps customers engaged.
Revenue Attribution – See which touchpoints and messages deliver growth.
Unified Reporting – One dashboard for all omnichannel activity.
