Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Do It Smarter with Ambassador + Salesforce

Bring Ambassador’s engagement engine directly into your Salesforce environment—referrals, incentives, and feedback, all seamlessly embedded.

What Do You Want to Power Inside SalesForce?

Referral ✔

Loyalty ✔

AI-Power Feedback Bot ✔

Incentives ✔

Reviews ✔

Surveys ✔

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals

Results that speak for themselves

Lift in referral-driven pipeline

0 %

Increase in campaign efficiency

0 %

Faster time-to-value

0 %

Reduction in manual campaign ops

0 %

Whatever Your Role—Salesforce + Ambassador Has You Covered

Our platform is designed to help every team in your organization drive results

Marketing Leaders: Own the customer journey without leaving SalesForce.

Launch personalized programs from within your CRM—referrals, emails, loyalty, and more, with real-time triggers and zero dev time.

Product Teams: Build better products with real customer feedback.

Leverage Salesforce-native triggers, engagement signals, and reporting tools from Ambassador’s managed package to inform product decisions and optimize user experiences.

Customer Experience Pros: Turn post-purchase into repeat purchase.

Automate feedback collection, sentiment tagging, and follow-up actions in one flow.

IT / Ops: Keep control while scaling impact.

Permission-based access, secure APIs, and no broken integrations. All built to Salesforce standards.

☑️ Enterprise Security
☑️ Salesforce Native Fields
☑️ No-Code Deployment
☑️ GDPR / CCPA Compliance
☑️ System Monitoring

Finance and Procurement: Reduce vendor bloat. Boost ROI clarity.

One managed package. Multiple tools. Transparent results inside the dashboards you already use.

Sales Teams: Convert high-intent leads faster.

Use referral incentives, smart triggers, and real-time alerts to engage warmer leads directly from your Salesforce pipeline.

Power Engagement With Salesforce-Certified Intelligence

Automate Actions Based on CRM Events

Turn Lifecycle Moments Into Actionable Triggers.

Power your engagement engine by tying Ambassador programs directly to Salesforce events—no manual lift required.

Trigger flows from opportunity stages, closed-won deals, or churn risks
Personalize actions by account type, product, or lead status
Launch referral or affiliate invites at the perfect time
Automate reward fulfillment when milestones are met
Reduce churn with proactive engagement flows

Drive Advocacy, Not Ad Spend

Turn Your Customers Into Your Strongest Channel.

Launch and scale referral, affiliate, or influencer programs without relying on paid media.

Run advocacy programs directly from Salesforce contact records
Enable reps to trigger invites with a single click
Track program performance natively in Salesforce
Reward customers, partners, or creators in real time
Use segmentation to launch targeted advocacy outreach

Trigger Smart Incentives From Anywhere

Reward Smarter, Not Louder.

Replace generic discounts with meaningful, behavior-based incentives triggered by CRM data.

Set up conditional rewards for actions like sign-up, purchase, or upsell
Reward by persona, product, or deal stage
Automatically trigger email or SMS delivery with incentive links
Send digital gift cards or payout options without leaving Salesforce
Track redemption and performance per incentive

No Dev Required: Visual Builder Included

Empower Marketers and Ops to Build Without Code.

Design engagement journeys with our drag-and-drop builder embedded inside Salesforce.

Create and edit program logic visually—no dev time needed
Drag in actions like reward, notify, send, or segment
A/B test flows and optimize on the fly
Build once, deploy across channels
Collaborate across teams with shared templates

Unify Engagement Across Teams

Connect Marketing, Sales, and CX With Shared Workflows.

Break down silos with a single platform for launching, tracking, and optimizing engagement across departments—all inside Salesforce.

Launch referral and incentive flows triggered by Sales, CX, or Marketing events
Give each team visibility into program performance and ROI
Align contact records with real-time engagement history
Route program participation and reward status to the right stakeholders
Scale coordination without extra tools or manual updates

Install in Minutes, Not Months

A Managed Package That Just Works.

Ambassador’s Salesforce integration installs cleanly with minimal IT support—ready to launch from day one.

One-click install from AppExchange
Guided setup with tooltips and videos
Pre-configured triggers and objects
Native field mapping and sync
Works across Sales, Service, and Marketing Cloud

Measure What Matters—Inside Salesforce

Total Visibility Across Every Tactic.

Track performance by program, person, and channel—all without switching platforms.

Dashboard views for every engagement type
Attribution by contact, channel, or campaign
ROI metrics aligned with Salesforce opportunities
Exportable insights for ops, finance, or strategy
See what’s driving pipeline—down to the trigger

Enterprise-Grade Compliance Comes Standard

Security and Compliance Built-In.

Trust Center-grade security ensures every referral, reward, and message meets your company’s standards.

SOC 2 Type II certified
GDPR & CCPA compliant
Field-level data permissions
Full audit logs and activity history
IT-approved for enterprise scale

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.