Engagement Platform for Retail & Ecommerce

Turn every shopper into a loyal customer, brand advocate, and repeat buyer— optimized for today’s digital-first commerce landscape.

Ambassador helps ecommerce brands and retailers deliver personalized buyer journeys, reward real purchase behaviors, and scale growth—without heavy dev work or legacy system bloat.

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An award-winning platform. Loved by customers

Retail and Ecommerce Brands Trust Ambassador

Results that speak for themselves

increase in repeat purchases

0 %

ROI from reward-driven actions

0 x

faster time-to-launch for new customer programs

0 %

drop in cart abandonment

0 %

Whatever your role is, we've got you covered

Our platform is designed to help every team in your organization drive results

Marketing Leaders: Own the funnel with personalized, automated engagement.

Own the full funnel with personalized referral journeys and conversion-boosting incentives—all in one place.

Product Teams: Experiment faster, launch smarter.

Build no-code customer journeys that respond to real-time behaviors and test what drives the best outcomes.

Customer Experience Pros: Turn feedback into advocacy.

With Hiro, our AI companion, gather insights post-purchase or post-support, and reward loyalty with meaningful engagement.

IT / Ops: Secure, Scalable, and Seamlessly Integrated

Give your teams powerful tools without sacrificing security, control, or performance.

Ambassador is built to make IT’s life easier: robust permission controls, GDPR/CCPA compliance, and integrations that won’t break things. Monitor usage, manage roles across teams, and ensure safe scaling without ballooning your tech stack.

Finance and Procurement: See clear ROI and control budgets.

Track performance by program and channel, and align incentives with cost-effective customer growth.

Sales Teams: Warm leads and human-first interactions.

Use behavioral triggers and referral incentives to shorten sales cycles and drive high-intent traffic.

Built for Commerce. Designed for Growth.

Referral-Driven Growth

Let your best customers bring you more.

Drive word-of-mouth sales and customer acquisition with shareable offers and branded referral programs.

Loyalty (Customer Advocacy)

Keep your best buyers coming back.

Reward loyal customers for purchases, reviews, and referrals. Create VIP tiers and experiences that drive more LTV.

Incentives & Upsells

Automate growth through real behavior.

Launch incentives and product recommendations based on browsing, cart, and checkout behavior.

FlowBuilder

Empower your team to build, test, and launch without engineering.

Our drag-and-drop Flow Builder puts marketing, CX, and product teams in control. Trigger personalized touchpoints based on events, segments, or even feedback—and adjust them in real-time, with no dev tickets required.

Hiro: AI Feedback Bot

Let your AI co-pilot gather insights, reduce churn, and boost loyalty.

Hiro, our friendly AI assistant, checks in with customers post-purchase, post-service, or mid-journey. It asks the right questions, tags sentiment, and brings actionable feedback back to your dashboard so you can continuously optimize every experience.

Integrations

Plug Ambassador into your tech stack and launch in days, not weeks.

Connect with Salesforce, Shopify, HubSpot, Klaviyo, and more. Whether you’re syncing contacts, tracking revenue, or triggering campaigns, integration is seamless—because we built it that way.

Communication Co-Pilot

Automate Conversations That Convert

Engage customers at the perfect moment—without lifting a finger. Communication Co-Pilot delivers personalized, behavior-based messages across email, WhatsApp, and other platforms, helping you drive action, gather feedback, and scale engagement with ease.

Enterprise-Grade Compliance

Customer engagement only works when customers trust you.

Ambassador is fully GDPR, SOC2/Type II, US Data Privacy, and CCPA compliant with enterprise-grade security baked in. From consent management to data access controls, your programs stay compliant—and your customers stay confident.

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

Data

Incentives

Channels

Services

Industries

Use Cases & ebooks

Ambassador For

Engagement Platform for Retail & Ecommerce

Let’s talk

An award-winning platform. Loved by customers

Retail and Ecommerce Brands Trust Ambassador

Results that speak for themselves

Whatever your role is, we've got you covered

Marketing Leaders: Own the funnel with personalized, automated engagement.

Product Teams: Experiment faster, launch smarter.

Customer Experience Pros: Turn feedback into advocacy.

IT / Ops: Secure, Scalable, and Seamlessly Integrated

Finance and Procurement: See clear ROI and control budgets.

Sales Teams: Warm leads and human-first interactions.

Built for Commerce. Designed for Growth.

Let your best customers bring you more.

Keep your best buyers coming back.

Automate growth through real behavior.

Empower your team to build, test, and launch without engineering.

Let your AI co-pilot gather insights, reduce churn, and boost loyalty.

Plug Ambassador into your tech stack and launch in days, not weeks.

Automate Conversations That Convert

Enterprise-Grade Compliance

Customer engagement only works when customers trust you.

Choose Your Plan

For Fast-Growing Brands

Growth

Pro

Established & Enterprise

Enterprise

For Fast-Growing Brands

Growth

Pro

Established & Enterprise

Enterprise

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