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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Every Customer Interaction, Unified.

From portals to in-product banners, Ambassador Touchpoints bring all your engagement surfaces together — branded, measurable, and connected.

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Infrastructure That Powers Every Touchpoint

Why Ambassador Touchpoints Are Different

One platform for every customer-facing surface.

Your customers interact with your brand in dozens of small but critical ways. Too often, those experiences are scattered across disconnected tools — portals here, a landing page there, a widget bolted on somewhere else.

That fragmentation creates friction, lost data, and inconsistent customer journeys.

Ambassador Touchpoints unify every place your customers engage with you — across web, product, email, and mobile — into a seamless, branded journey.

Key Use Cases

Touchpoints that adapt to acquisition, engagement, advocacy, and retention. Touchpoints adapt to the way your customers actually engage:

  • Acquisition – Capture referrals and signups with hosted landing pages and no-code modals.

  • Engagement – Keep users active with loyalty dashboards, point counters, and contextual banners.

  • Advocacy – Enable customers to share, review, or refer without leaving your site or product.

  • Retention – Reduce churn by surfacing balances, progress, and reward reminders at the right moment.

Analytics & Attribution That Matter

Turn every interaction into actionable data. Every Touchpoint isn’t just a surface — it’s a data signal.

  • See where customers interact most: portals, landing pages, widgets, or in-product modals.

  • Measure referral conversions, reward redemptions, and advocacy actions in real time.

  • Attribute revenue, retention, and advocacy directly back to the exact Touchpoint.

  • Spot friction points in the journey and optimize for higher conversion.

Infrastructure That Powers Every Touchpoint

Deeply integrated into the Ambassador 3.0 foundation. Ambassador Touchpoints are built into the foundation of Ambassador 3.0 — not bolted on as add-ons.

  • Vaults & Ledgers – Track every balance, redemption, and payout seamlessly across all surfaces.

  • HiroAI – Detect drop-offs, recommend placement optimizations, and surface engagement insights.

  • Communication Co-Pilot – Trigger automated outreach tied to real Touchpoint activity.

  • Widgets & Snipplets™ – Deploy branded experiences inside apps, portals, and sites with no code.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals