The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.
Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.
Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.
Deliver timely, personalized messages —natively integrated and intelligently automated.
Your AI engine for smarter engagement, feedback, and growth.
Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.
Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.
Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.
Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.
Turn every message into an opportunity.
Engage customers directly through personalized, automated SMS conversations — built right into Ambassador 3.0.
SMS remains the most direct, high-converting communication channel available.
With Ambassador’s integrated SMS functionality, you can reach customers instantly with personalized messages, rewards, and referral prompts — all triggered by real-time behaviors and events.
Whether you’re sending offers, confirmations, or feedback requests, Ambassador’s SMS system ensures every interaction feels personal, timely, and relevant.
Leverage carrier-grade delivery and reliability through our native Twilio integration — directly within your Ambassador account.
→ Behavior-Based Triggers
Send messages when it matters most — after a purchase, referral, milestone, or feedback event.
→ No-Code Flow Builder
Create, edit, and automate SMS workflows using Ambassador’s intuitive flow builder. No developers required.
→ Personalized Messaging
Use customer attributes, history, and preferences to deliver relevant content and offers automatically.
→ Unified Analytics
Track open rates, conversions, and revenue attribution alongside your email, referral, and loyalty programs.
Unlike standalone SMS tools, Ambassador connects messaging, engagement, and rewards under one roof.
That means your SMS conversations aren’t siloed — they’re part of a larger ecosystem that powers referral, loyalty, and incentive programs with the same intelligence and automation.
→ One Platform. Unified Data. Smarter Automation.
98% open rates within minutes
5x higher engagement vs. email-only campaigns
30% average increase in repeat conversions when SMS is paired with referral or loyalty triggers