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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Your Brand Has a Voice. Now It Can Listen Too. Feature #3: Voice Communication using Hiro

If yesterday was about the Ambassador Score — Hiro’s way of scoring every customer’s likelihood to engage — today is about what happens when that score signals something unclear. Welcome to Feature #3: Voice Communication using Hiro. And yes, this one actually talks.

Not Just a Score. Not Just a Message. A Real Conversation.

We’re all swimming in signals. Email opens. Referral clicks. Redemption rates. But the one thing that often goes unmeasured? Silence. Why didn’t they refer? Why didn’t they renew? Why are they dropping off after onboarding? You can guess. You can survey. Or… you can call. With voice tools like Anyreach, Hiro automatically initiates a smart, AI-guided phone call to your customer. These aren’t robocalls. They’re human-like, emotionally aware check-ins — asking real questions to uncover real reasons. Because sometimes what you need isn’t more data. It’s context. Emotion. Tone. Intention. And Hiro is built to capture it all.

From Voice to Action — In Real Time

Unlike other AI voice tools, Hiro doesn’t stop once the call ends. She records and summarizes every call. She updates the Ambassador Score based on what she heard. And most importantly — she acts.
  • Is the customer frustrated? Hiro can trigger a loyalty or retention offer.
  • Are they happy but underutilized? She can nudge them into referrals.
  • Are they confused? She routes them to support or product guidance.
Voice becomes engagement. Engagement becomes action. And action becomes growth.

Built With (and On) the Best

This feature wouldn’t exist without the tools powering it. We’re proud to be working alongside Anyreach, a leading voice bot company, to make these intelligent, empathetic conversations possible. While Anyreach enables the interaction, Hiro is what turns it into a system of record — a feedback loop that keeps getting smarter. Because your brand doesn’t just need a voice. It needs a feedback engine that listens and leads.

Final Word

This is Feature #3 of 14: Voice Communication using Hiro. It’s how Ambassador goes beyond automation — and builds a feedback network that actually hears your customers. And that’s what the next wave of engagement looks like.
Want to see it in action? [Book a Demo] or [Explore the Ambassador Score →] (links to getambassador.com pages)