If yesterday was about the Ambassador Score — Hiro’s way of scoring every customer’s likelihood to engage — today is about what happens when that score signals something unclear.
Welcome to Feature #3: Voice Communication using Hiro.
And yes, this one actually talks.
Want to see it in action? [Book a Demo] or [Explore the Ambassador Score →] (links to getambassador.com pages)
Not Just a Score. Not Just a Message. A Real Conversation.
We’re all swimming in signals. Email opens. Referral clicks. Redemption rates. But the one thing that often goes unmeasured? Silence. Why didn’t they refer? Why didn’t they renew? Why are they dropping off after onboarding? You can guess. You can survey. Or… you can call. With voice tools like Anyreach, Hiro automatically initiates a smart, AI-guided phone call to your customer. These aren’t robocalls. They’re human-like, emotionally aware check-ins — asking real questions to uncover real reasons. Because sometimes what you need isn’t more data. It’s context. Emotion. Tone. Intention. And Hiro is built to capture it all.From Voice to Action — In Real Time
Unlike other AI voice tools, Hiro doesn’t stop once the call ends. She records and summarizes every call. She updates the Ambassador Score based on what she heard. And most importantly — she acts.- Is the customer frustrated? Hiro can trigger a loyalty or retention offer.
- Are they happy but underutilized? She can nudge them into referrals.
- Are they confused? She routes them to support or product guidance.
Built With (and On) the Best
This feature wouldn’t exist without the tools powering it. We’re proud to be working alongside Anyreach, a leading voice bot company, to make these intelligent, empathetic conversations possible. While Anyreach enables the interaction, Hiro is what turns it into a system of record — a feedback loop that keeps getting smarter. Because your brand doesn’t just need a voice. It needs a feedback engine that listens and leads.Final Word
This is Feature #3 of 14: Voice Communication using Hiro. It’s how Ambassador goes beyond automation — and builds a feedback network that actually hears your customers. And that’s what the next wave of engagement looks like.Want to see it in action? [Book a Demo] or [Explore the Ambassador Score →] (links to getambassador.com pages)
