Are You Ahead of the Engagement Curve?
Why More Brands Are Switching to Ambassador 3.0 — and What You Should Know Before You Renew
“In 2025, you’re either building systems that adapt in real time—or you’re getting left behind.”
We’re entering a new era of growth. Not just digital-first, but automation-first. And the difference between brands growing fast and those falling behind?
It comes down to one thing: how well they manage the engagement curve.
Ambassador 3.0 Launches September 1st
After months of building, listening, and rethinking everything — we’re ready.
Ambassador 3.0 is a full re-architecture of the platform trusted by brands like Crocs, GoPro, and ING.
And it wasn’t just built to be better.
It was built for a new kind of growth team:
- Leaner
- Smarter
- Faster
- AI-powered by default
Whether you’re scaling customer referrals, building loyalty, or driving high-performance affiliate programs — Ambassador 3.0 adapts to your business, not the other way around.
Are You Ahead of the Engagement Curve?
So what does that mean, exactly?
Being ahead of the engagement curve means you’ve stopped reacting after the customer leaves.
You’re creating journeys that respond in real time — to every click, referral, reward earned, or moment of silence.
It’s the curve between:
- Manual vs. automated workflows
- Surveys vs. feedback intelligence
- Scheduled emails vs. behavior-based triggers
- Siloed data vs. full attribution and response
If your team is still running quarterly campaigns or exporting CSVs to stitch together impact, you’re already behind.
📖 Related: Why Marketing Automation Isn’t Optional Anymore (Harvard Business Review)
Built with AI at the Core — Not as a Plug-In
Unlike platforms bolting on AI as a sales tool, we embedded it from the beginning.
Ambassador 3.0 was rebuilt with Hiro, our AI automation engine, in mind.
Hiro helps your system:
- Understand signals (voice, tone, behavior, silence)
- Automatically trigger the right retention offer or incentive
- Route feedback and response flows across email, SMS, or WhatsApp
- Reduce marketing workload while increasing output
It’s smarter, leaner, and significantly less expensive than the manual platforms you’re likely using today.
📖 Related: McKinsey on AI Driving Marketing Productivity
This Platform Isn’t for Everyone
Let’s be clear: Ambassador 3.0 isn’t for every team.
It’s not a passive platform.
It’s built for brands that want to:
- Automate real-time engagement
- Activate programs directly from behavioral signals
- Consolidate point solutions (referral, loyalty, feedback, and more)
- Grow smarter with less headcount
And we’re seeing the shift already.
More and more companies are leaving legacy platforms behind — ditching bloated contracts, limited capabilities, and stale engagement tools — and switching to Ambassador.
Before You Renew, Ask Yourself:
If you’re about to sign a renewal with another platform in Q3 or Q4, pause and consider:
- Is your current provider automating any of your customer engagement?
- Are your programs integrated across referral, loyalty, and rewards?
- Do you have visibility into attribution and revenue impact — or just vanity metrics?
- Will your stack help you scale into 2026?
If the answer is “no” or “not really,” let’s talk.
🔗 Discover what’s new in Ambassador 3.0 →
🔗 Learn how Hiro drives smarter engagement →
🔗 Compare Ambassador to legacy tools →
What’s Coming: 14 Days of New Features
We’ll be releasing one new Ambassador 3.0 feature every day for the next two weeks, including:
- Vaults — unified reward storage + payout management
- Ledgers — real-time transaction history + fraud detection
- Attribution Objects — for tracking revenue across every participant
- Flow Builder — no-code orchestration for email, SMS, WhatsApp
- Hiro — AI feedback that replaces NPS with action
- Contact + Org Hierarchy — scalable architecture for complex teams
…and more
Let’s Show You What’s Next
We’re not here to sell you on a better version of the past.
We’re here to give you the platform for what comes next.
If your customers are evolving — your tech should be too.
14 features. 14 days. And a whole new way to engage.
Let’s go.