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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Ambassador 3.0: Redefining the Future of Conversational Commerce

On September 1, 2025, Ambassador will release its most ambitious evolution yet: Ambassador 3.0.

This isn’t an iteration.
This isn’t an upgrade.
This is a reset button for how businesses drive growth through marketing and sales.

Because let’s be honest—your marketing and sales line-item on the P&L has been bloated for too long. You’re paying for endless SaaS subscriptions, endless campaigns, endless headcount… but your customer acquisition costs (CAC) keep rising. Conversions aren’t matching the spend. Loyalty is harder to earn. Revenue is leaking through every crack.

Ambassador 3.0 changes that.

The Business Challenges We’re Solving

Ambassador 3.0 is built for the reality of today’s P&L:

  • Marketing bloat vs. ROI pressure → Companies are being forced to justify every dollar spent. Ambassador 3.0 delivers faster feedback loops, automated engagement, and measurable attribution so you can cut waste and prove impact.

  • Sales costs climbing → Your sales team shouldn’t waste time chasing unqualified leads or manual workflows. With HiroAI feedback and engagement orchestration, Ambassador 3.0 puts opportunity discovery, customer activation, and retention on autopilot—so your sales reps focus on deals that matter.

  • Customer loyalty is fragile → CAC means nothing if you can’t keep customers. Our new loyalty and advocacy framework turns every customer into a recurring revenue engine—lowering churn while driving referral-led growth.

  • AI is rewriting the curve → Most companies are scrambling to react. With Ambassador 3.0, we’re not just adapting to the AI shift—we’re leading it.

What’s Coming With Ambassador 3.0

Ambassador 3.0 is not about adding features—it’s about creating a new curve.

  • Enterprise-Grade Architecture → A completely reimagined core with expanded hierarchy, role-based permissions, and attribution models that actually reflect how revenue happens.

  • HiroAI at the Core → Real-time customer feedback, orchestrated engagement, and intelligence that scales across every channel.

  • Smarter Automations → No-code visual flow engine that lets you launch faster, experiment more, and scale without dev tickets.

  • Full-Cycle Growth Engine → Referral, Loyalty, Incentives, Reviews, Surveys—built to connect acquisition, retention, and expansion seamlessly.

This isn’t just a product release—it’s a growth revolution.

Why Ambassador 3.0 is the Curve

We’re not following benchmarks.
We’re not comparing ourselves to the last SaaS wave.

We are setting the new standard.

Ambassador 3.0 gives businesses the tools to do what yesterday’s SaaS products promised but never delivered: grow faster, spend less, and engage customers where they are—without compromise.

This is the future of Conversational Commerce.
And it starts on September 1, 2025.

Buckle up.