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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Meet HiroAI — Your AI-Powered Teammate

An assistant built to optimize every move inside Ambassador—HiroAI is more than automation. She’s your communicative assistant across the Ambassador platform — designed to analyze engagement, uncover opportunities, and help you act on them. One day, you’ll log in and Hiro will have already done the work for you: analyzing performance, making smart updates, and keeping you informed.

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An AI Assistant for Engagement, Retention, and Growth

Daily Analysis, Zero Blind Spots

Every tactic reviewed before you start your day.

HiroAI combs through your engagement programs — email, referrals, loyalty, incentives — and highlights what’s working, what’s falling short, and what to fix. No digging through reports, no wasted hours — just clear, prioritized insights.

Recommendations Tied to Outcomes

Smarter suggestions, measurable impact.

Every recommendation Hiro makes is tied to growth: stronger conversions, reduced churn, and happier customers. You can accept her updates, tweak them, or let her execute directly — either way, you’ll see the lift.

From Feedback to Fans

Listening, learning, and acting on customer voice.

HiroAI turns raw feedback into action. She listens to calls, extracts reviews and testimonials, and calculates NPS (or Ambassador Score™). Every voice of the customer becomes fuel for loyalty and advocacy.

An Assistant That Improves Every Day

More than features — a smarter platform.

With HiroAI, your programs aren’t just automated — they’re continuously optimized:

  • Smarter Email – Subject lines, timing, and personalization tuned by AI.

  • Voice & Review Analysis – Calls, surveys, and testimonials turned into insights.

  • Cross-Platform Intelligence – Recommendations across referrals, loyalty, and incentives.

  • Future-Proof Vision – A platform that gets more valuable with every release.

Every recommendation Hiro makes is tied to growth: stronger conversions, reduced churn, and happier customers. You can accept her updates, tweak them, or let her execute directly — either way, you’ll see the lift.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals