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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Omnichannel Marketing, Orchestrated.

One platform. Every channel. Connected to every customer journey.—Your customers don’t stick to one channel—why should your marketing? With Ambassador, you orchestrate engagement across email, in-product touchpoints, and landing pages today, with SMS coming Q4 2025. Every channel connects to your referral, loyalty, and incentive programs, so communication isn’t just multichannel—it’s measurable, contextual, and growth-driven.

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Ready to Orchestrate Every Channel?

Email That Works Harder

Send smarter, not more.

Ambassador gives you full-funnel email tools that go beyond batch and blast.

  • Behavioral Triggers – Automate messages based on referral actions, loyalty milestones, or churn risk.

  • Personalized Journeys – Tailor flows for advocacy, retention, and upsell.

  • Analytics That Matter – See revenue tied directly to sends, not just opens and clicks.

  • Native Integrations – Sync with Salesforce, HubSpot, and Segment to power end-to-end automation.

Engagement Where It Happens

Built-in Touchpoints across apps, portals, and more.

Your marketing shouldn’t stop at the inbox. With Ambassador Touchpoints, you can meet customers where they already are: inside your product, on your site, or in dedicated portals.

  • Portals & Landing Pages – Branded surfaces for referrals, rewards, and loyalty dashboards.

  • Widgets & Snipplets™ – Embed personalized offers, balances, or calls-to-action directly in-app.

  • In-Product Modals – Trigger real-time prompts to drive conversions and reduce churn.

  • Analytics + Attribution – Track outcomes across every surface, tied back to revenue.

SMS (Coming Q4 2025)

The Next Channel in Your Stack. Get ready for SMS at scale.

Text messaging will soon join Ambassador’s omnichannel suite. Launch campaigns that are:

  • Timely – Fire at the moment of action, not hours later.

  • Personalized – Segment messages by referral, loyalty, or advocacy cycles.

  • Integrated – SMS will sync with your Ambassador Score™, flows, and reporting.

Omnichannel, Measured in Outcomes

Not just reach—results.

With Ambassador, every channel works together. Email drives discovery, touchpoints drive engagement, and SMS will drive immediacy. Together, they create a connected customer journey with measurable outcomes:

  • Higher Conversion Rates – Coordinated outreach at the right moments.

  • Stronger Retention – Consistent communication across channels keeps customers engaged.

  • Revenue Attribution – See which touchpoints and messages deliver growth.

  • Unified Reporting – One dashboard for all omnichannel activity.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals