Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Built for SMBs, Backed by Enterprise Power

Tools that grow with you — and a team that’s with you every step.


Whether you’re just starting out or scaling fast, Ambassador brings big-league capabilities without the bloat. Launch faster, engage smarter, and drive revenue with AI-driven tools that don’t require a marketing army.

An award-winning platform. Loved by customers

Join 1,000+ Brands in the SMB space.

Simple to start. Powerful as you scale.

Quick Wins, Long-Term Gains

Launch like a startup. Grow like a leader.

SMBs don’t have time to waste. We’ve built playbooks that help you launch in days — not months. From first click to first customer, we’re here to accelerate your wins.

  • Fast-start templates for referrals, loyalty, and incentives
  • Guided setup sessions tailored to your tools and time
  • Strategy support for growth without headcount
  • SMB benchmarks, checklists, and always-on optimization tips

DIY or White-Glove? You Choose.

Support that flexes to fit your workflow.

Whether you want to roll up your sleeves or get hands-on help, we’ve got options. Ambassador’s hybrid support model means you’re never stuck.

  • Self-serve library with how-tos and walkthroughs
  • Onboarding specialists for your first flows
  • In-platform chat and Slack connect for quick questions
  • Monthly check-ins to keep your momentum going

AI That Works Overtime — So You Don’t Have To

Let Hiro do the heavy lifting.

Hiro listens, learns, and activates based on real customer signals. It’s your smartest team member — without the overhead.

  • Collect voice-based feedback that triggers next best actions
  • Auto-launch flows for incentives, reviews, loyalty, and more
  • Connect Hiro to your CRM, ESP, and helpdesk tools
  • Optimize based on results — not guesswork

Start Small. Scale Smoothly.

No overbuild. No overcommitment.

Ambassador is built for growing teams. That means you can start with one trigger — and scale to many, all from the same platform.

  • Pay only for what you use
  • Add new flows and features without re-onboarding
  • Flexible plans as your business evolves
  • Built-in analytics to prove what’s working

Backed by Support, Secured by Design

You’re Not Alone — And You’re Always Protected.

Our integrations come with human support, detailed documentation, and enterprise-grade compliance.

  • GDPR & CCPA Compliant
  • SOC2 Type 2 Ready
  • Integration onboarding and solution design support
  • Extensive knowledge base

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.​

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​