There’s a smarter way to grow your entire customer base.

Smarter feedback. Stronger activation. Faster revenue.
Power referrals, incentives, loyalty, rewards, and real-time feedback with HiroAI — all in one platform built for the Feedback Economy.
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The Leading Brands Use HiroAI

Marketing Leaders:

Grow acquisition and engagement through automated referrals, incentives, and loyalty—powered by real-time customer feedback.

  • Referral & Affiliate Builder
  • Trigger-Based Incentives
  • Loyalty & Lifecycle Journeys
  • Optimization & A/B Testing
  • Limited-Code Deployment
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Growth & Product Teams:

Use real-time feedback and automation to optimize onboarding, reduce friction, and improve activation across the customer journey.

  • In-Product HiroAI Feedback
  • Onboarding Insights
  • Workflow & Journey Automation
  • Behavioral Triggers
  • Experimentation & Optimization
Learn More

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Customer Experience Pros:

Turn customer feedback into action—boost satisfaction, reward engagement, and strengthen loyalty with automated journeys.

  • Reward Reviews, Surveys & Engagement
  • Loyalty Triggers
  • Reward Automation
  • Personalized Journeys
  • Real-Time Insights
Learn More

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Revenue & Sales Teams:

Unlock customer-driven revenue with referral automation, shareable incentives, and built-in attribution for every conversion.

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Finance and Operations Teams:

Centralize budgets, payouts, fraud controls, and program performance in one incentive platform built for accuracy and audit-readiness.

  • Vaults & Budget Controls
  • Payout & Reward Management
  • Fraud & Compliance Tools
  • Detailed Ledgers
  • Storefront & Customer Redemption
Learn More

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Engineering & IT Teams:

Deploy secure, scalable referral, loyalty, and feedback systems with enterprise-grade integrations and minimal lift.

  • API & Webhooks
  • SSO & Secure Authentication
  • Fast Salesforce Deployment
  • Flexible Implementation Options
  • Enterprise Security Standards
Learn More

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The AI Feedback Economy™ 

Communication Cloud

Advocacy Engine

Advocacy Engine™

Referrals, Affiliates, Partners, Employees

Turn trusted relationships into measurable growth.

Activate customers, partners, affiliates, and employees from one unified system. Track actions, control payouts, and scale advocacy with confidence.

Everything to Offer>>


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Customer Value Engine™

Tasks, Badges, Points, Tiers, In-App Experiences

Turn engagement into long-term loyalty.

Reward actions, milestones, and participation across the lifecycle. Make progress visible and loyalty worth coming back for.

Customer Value >>


Communication Cloud™

SMS, Email, Automation

One messaging system across every channel.

Deliver the right message at the right moment across email and SMS without managing separate tools or workflows.

Comms Overview >>

Email >>

SMS >>

Communication Cloud

Incentive Engine

Incentive Storefront Engine™

Unified Incentives, Custom Rewards, Intelligent Redemption

One storefront. Smarter incentive economics.

Offer flexible rewards without pre-funding. Funds stay with you until redemption, and unclaimed incentives don’t become wasted spend.

Incentives >>


Prospecting Intelligence Engine

Scoring, Signals, Qualification, Activation

Focus on prospects that are ready to convert.

Identify high-intent accounts and prioritize outreach using real behavioral signals across your ecosystem.

 

Prospecting >>

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Predictive Layer

Predictive & Recommendations Engine

Forecasting, Scoring, Optimization, Insights

Turn performance data into direction.

Surface what’s working, what’s not, and what to do next. Make smarter decisions without guesswork.

 

Analytics >>


Integrations Layer™

Integrations, API, Webhooks, Data Sync

Your stack, fully connected.

Sync Ambassador with your CRM, data, and internal systems so every engine runs on the same signals.

 

Integrations >>

SFDC Man aged Package >>

API Docs >>

Integrations

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Data & Intelligence Layer™

Data Unification, Modeling, Segmentation, Insights

One data foundation for the Feedback platform.

Unify customer and activity data across systems so feedback, engagement, and activation all operate with shared context.

 

Data & Intelligence >>


Trust Center

Trust Infrastructure Layer™

Privacy, Compliance, Governance, Auditability

Built-in trust at every layer.

Secure data handling, audit-ready ledgers, and compliance controls designed for enterprise teams.

 

Security >>

Security Standards >>

Free resources,
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