Engagement Engine for Residential & Home Services

 

Turn every homeowner into a repeat buyer, referral source, and advocate— optimized for home services.

Ambassador helps service businesses personalize outreach, reward loyal clients, and scale growth—without tech headaches or manual follow-ups.

Get a quick demo now

An award-winning platform. Loved by customers

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Residential and Home Service Brands Trust Ambassador

Results that speak for themselves

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25
%
 
increase in repeat bookings
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7
x
 
ROI from reward-triggered behavior
 
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40
%
 
faster client follow-up times
 
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33
%
 
drop in no-shows or cancellations
 

Whatever your role is, we've got you covered

Our platform is designed to help every team in your organization drive results

Marketing Leaders: Own the funnel with personalized, automated engagement.

Own the full funnel with personalized referral journeys and conversion-boosting incentives—all in one place.

  • Behavior-Based Campaigns
  • Triggered Reward Flows
  • Multichannel Touchpoints
  • Dynamic Segmentation
  • No-Code Activation
Learn More

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Product Teams: Experiment faster, launch smarter.

Build no-code customer journeys that respond to real-time behaviors and test what drives the best outcomes.

  • Plan Upgrade Incentives
  • Loyalty & Referral Synergy
  • In-App Triggered Actions
  • Predictive Analytics
  • API & Webhook Flexibility
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Customer Experience Pros: Turn feedback into advocacy.

With Hiro, our AI companion, gather insights post-purchase or post-support, and reward loyalty with meaningful engagement.

  • Hiro AI Feedback Prompts
  • Personalized Outreach
  • Post-Purchase Journeys
  • Tiered Engagement Levels
  • Advocacy-Based Rewards
Learn More

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IT / Ops: Secure, Scalable, and Seamlessly Integrated

Give your teams powerful tools without sacrificing security, control, or performance.

Ambassador is built to make IT’s life easier: robust permission controls, GDPR/CCPA compliance, and integrations that won’t break things. Monitor usage, manage roles across teams, and ensure safe scaling without ballooning your tech stack.

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Finance and Procurement: See clear ROI and control budgets.

Track performance by program and channel, and align incentives with cost-effective customer growth.

  • ROI Tracking
  • Budget Controls
  • Incentive Management
  • Performance Dashboards
  • Cost per Conversion
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Sales Teams: Warm leads and human-first interactions.

Use behavioral triggers and referral incentives to shorten sales cycles and drive high-intent traffic.

  • Embedded Referral Flows
  • Trigger-Based Nurture
  • Warm Lead Signals
  • Trigger-Based Outreach
  • Real-Time Alerts
Learn More

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Built for Every Home Service Team

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Referrals That Drive Real Growth

Turn word of mouth into a performance channel.

Empower your happy customers to spread the word and reward them for doing it. Launch referral programs that work on autopilot—with full tracking, real-time incentives, and seamless handoffs to your sales or booking teams.

Loyalty (Customer Advocacy)

Let happy customers fuel your growth.

Reward customers who rebook, leave reviews, or refer others. Build lasting loyalty with milestone incentives and easy-to-track advocacy flows.

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Incentives & Upsells

Maximize value from every customer interaction.

Prompt customers to add services, upgrade packages, or refer friends—automatically. Ambassador helps you launch upsell offers based on real behaviors.

FlowBuilder

Empower your team to build, test, and launch without engineering.

Our drag-and-drop Flow Builder puts marketing, CX, and product teams in control. Trigger personalized touchpoints based on events, segments, or even feedback—and adjust them in real-time, with no dev tickets required.

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Hiro: AI Feedback Bot

Let your AI co-pilot gather insights, reduce churn, and boost loyalty.

Hiro, our friendly AI assistant, checks in with customers post-purchase, post-service, or mid-journey. It asks the right questions, tags sentiment, and brings actionable feedback back to your dashboard so you can continuously optimize every experience.

Integrations

Plug Ambassador into your tech stack and launch in days, not weeks.

Connect with Salesforce, Shopify, HubSpot, Klaviyo, and more. Whether you’re syncing contacts, tracking revenue, or triggering campaigns, integration is seamless—because we built it that way.

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Communication Co-Pilot

Automate Conversations That Convert

Engage customers at the perfect moment—without lifting a finger. Communication Co-Pilot delivers personalized, behavior-based messages across email, WhatsApp, and other platforms, helping you drive action, gather feedback, and scale engagement with ease.

Enterprise-Grade Compliance

Customer engagement only works when customers trust you.

Ambassador is fully GDPR, SOC2/Type II, US Data Privacy, and CCPA compliant with enterprise-grade security baked in. From consent management to data access controls, your programs stay compliant—and your customers stay confident.

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Choose Your Plan

Referral
Referral + Advocacy
For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

For Fast-Growing Brands

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​

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