The Next Generation of Loyalty, Orchestrated by HiroAI

 

Ambassador 3.0 connects feedback, rewards, and engagement into one AI-driven network—so you can recognize every customer action, automate every reward, and measure every moment that builds loyalty.

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Ambassador 3.0 goes beyond points and perks.
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Loyalty & Customer Advocacy

Reward Meaningful Actions—Not Just Purchases

HiroAI identifies and rewards every act of advocacy, from feedback to referrals, connecting emotional loyalty with measurable impact. Build lasting relationships—without relying on points inflation.
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Incentives

Precision Rewards at Scale

Reward Vaults and Ledgers automate payouts securely and instantly—whether it’s a gift card, cash, or credit. Every incentive is tracked, auditable, and customizable for your brand’s rules.

FlowBuilder

Design Intelligent Journeys, Not Just Flows

FlowBuilder 3.0 lets you orchestrate every step—from engagement triggers to feedback loops—with AI recommendations built in. Adjust in real time, powered by HiroAI’s learning engine.
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Hiro: AI Feedback Bot

Meet HiroAI—Your Always-On Loyalty Sensor

Hiro turns customer feedback into action. It learns what drives retention, flags at-risk users, and automates the next best engagement—so loyalty becomes proactive, not reactive.

Integrations

Seamless from Day One

Launch faster with native Salesforce and Shopify Managed Packages, direct integrations to HubSpot, Klaviyo, and your data warehouse. Securely orchestrate every reward and message through Ambassador’s Trust Center and Vault infrastructure.
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Communication Co-Pilot

Automate Conversations That Feel Human

Communication Co-Pilot uses HiroAI to predict when, where, and how to engage customers—across email, WhatsApp, and SMS. Every message is tied to loyalty data, making every conversation meaningful.

Enterprise-Grade Compliance

Trust Built Into Every Transaction

Enterprise-grade compliance isn’t an add-on—it’s in our DNA. Ambassador 3.0 secures every reward and engagement through Vaults, Ledgers, and RBAC. Fully SOC2 Type II, GDPR, CCPA, and USDP compliant.
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