HiroAI manages your entire customer journey.
One Operating System.
Most platforms are stitched together. HiroAI orchestrates one. Every signal connects to revenue. Every action runs through the same node. The architecture is the product.
Acquire at lower CAC.
Happy customers to active promoters.
Net-new from conversion patterns.
DSP: display, video, CTV, audio.
Higher LTV. Lower churn.
Spot at-risk customers from signals.
Dynamic rewards tied to outcomes.
Right message, channel, time.
Every dollar accounted for.
Forecast churn, LTV, performance.
Full-journey, cross-session tracking.
Activity to revenue. CFO-grade.
Live across the platform.
Three widgets, three prompts. Plan, approve, ship. No code, no tickets, no queue. HiroAI moves at the speed of intent.
Vendor-defined units optimize for the vendor. Narrow-unit pricing aligned with the buyer is what wins the next decade of revenue software.
Read the thesisNine engines. One closed loop. One node that runs the whole thing. How HiroAI routes signal across acquisition, retention, advocacy, and attribution.
Product detailsWhy we rebuilt Ambassador for a world where every customer signal connects to revenue, and what that means for the teams already running on the old stack.
Read the rebuild storyStraight answers before you talk to us.
Ambassador is the Customer Lifecycle Operating System. It runs advocacy, referral, affiliate, influencer, and loyalty programs as one system, orchestrated by HiroAI across nine engines under three pillars: GROW, KEEP, and PROVE. Instead of stitching together a tool for each program, you run every customer program on one data model, so every signal connects to revenue you can prove.
No. Ambassador is not a network or a marketplace. It does not maintain a pool of publishers or creators for you to browse and recruit. Ambassador is the operating system you run your own programs on, covering tracking, attribution, communication, rewards, payouts, and reporting across affiliate, referral, advocacy, and loyalty. If you are looking for a marketplace to discover new partners, that is a different category of tool. Ambassador is what you use to manage, attribute, and pay the partners you bring in, with durable cross-session attribution instead of a 30-day cookie.
No. Ambassador does not source or discover creators and affiliates. Sourcing is a discovery problem, solved by influencer marketplaces and creator-discovery tools. Ambassador is the system of record for everything that happens once a partner joins your program: branded sign-up and onboarding, tracking links, performance reporting, multi-touch attribution, flexible commissions and rewards, payouts, and tax compliance. Many teams pair a discovery tool for finding partners with Ambassador for running, attributing, and paying them in one place.
Most affiliate and partner tools are networks or single-program point solutions connected by tracking pixels. Ambassador is built as one operating system, and the difference shows up in three places. Attribution is multi-touch and cross-device rather than last-click cookie. Programs share one data model, so affiliate, referral, loyalty, and advocacy compound instead of sitting in silos. Reporting is finance-grade, so your CFO gets one number to defend. You are not buying a tool per program. You are running every program on one platform, with enterprise security built in: SOC 2 Type II, GDPR, CCPA, and PCI DSS.
One platform runs them all: advocacy, referral, affiliate, influencer, and loyalty, plus the rewards and incentives that power them. Because every program runs on the same data model and is orchestrated by HiroAI, a loyalty tier upgrade can trigger a referral invite, and an at-risk customer can pause outreach and route to a save campaign automatically. Your programs stop being silos and start compounding.
Ambassador is built for enterprise and upper mid-market revenue teams that need their customer programs to be measurable and defensible to the board. Customers range from high-growth companies launching their first structured program to global brands running multi-program, multi-region operations across FinTech, Telecom, and SaaS. If your programs have to be attributed, automated, and reportable, you are the fit. If you need a self-serve tool to find a handful of creators, you are not, and we will point you to the right category.
Ambassador connects every customer action to revenue through its PROVE pillar: Predictive, Attribution, and Finance. Attribution traces the full path from first touch to conversion across sessions and devices. Finance turns that activity into CFO-grade reporting with audit trails. The result is one defensible number for what your programs produced, not engagement metrics that fall apart in a budget review. Programs on Ambassador target 3:1 to 5:1 ROI, against $2.4B+ in revenue already attributed across the platform.
Ambassador is priced to the return it delivers, not per conversion or per payout. Pricing is scoped to your program goals, the engines you activate, and the size of your customer base. Most scoping conversations take about 30 minutes and end with an ROI model for your business. The starting question is what your programs return, not what the software costs.
Your security team gets what they need so the deal keeps moving.
