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Enterprise Pricing

Ambassador is priced for
the return it delivers.

Enterprise customer programs that generate 3:1 to 5:1 ROI do not have a cost problem. They have a proof problem. Ambassador solves both. Let us show you the math for your business.

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No off-the-shelf price list Scoped to your program 30-minute scoping session ROI model included

Program Tiers

Built for the complexity of your programs.

Every Ambassador engagement is scoped to your growth objectives, your customer base, and the engines you need. Choose the tier that matches your program maturity.

Growth
Launch your first structured customer program.
Designed For
Mid-market teams building their first attributed customer program. Single ICP, 1–3 engines, and a clear growth objective.
Engine Depth
Advocacy Engine + Communication Cloud + Attribution baseline. Core referral, loyalty, and measurement foundations.
Engagement Model
Self-onboarding with Customer Success support. Standard SLA. Most teams are live within 30 days per engine.
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Most Popular
Enterprise
Run multi-program, multi-channel growth motions at scale.
Designed For
Enterprise teams running multiple programs across channels and verticals. Full engine depth, advanced attribution, and HiroAI orchestration.
Engine Depth
All 7 engines. HiroAI orchestration across every program. Advanced attribution, CFO-ready reporting, and Salesforce sync.
Engagement Model
Dedicated Customer Success. Quarterly business reviews. Custom onboarding. Enterprise SLA.
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Strategic
Custom architecture for global, multi-brand programs.
Designed For
Enterprise accounts with complex global operations, multi-brand structures, or partner-ecosystem programs that require custom architecture.
Engine Depth
Full platform + custom integrations. Tax compliance automation. Multi-currency and multi-brand support. Co-development roadmap access.
Engagement Model
Executive sponsor. Custom SLA. Co-development roadmap access. Bespoke onboarding and architecture design.
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Engine & Capability Depth

Every row maps to a business outcome.

This is not a feature checklist. Each capability row connects to a revenue outcome across Grow, Keep, and Prove.

Capability Growth Enterprise Strategic
GROW — Revenue Expansion
Advocacy Engine ✓ Core referral & advocacy ✓ Full — all program types ✓ Full + custom architecture
Incentive Storefront Engine — ✓ Full reward catalog ✓ Custom catalog + tax automation
Prospect Intelligence Engine — ✓ Full ICP scoring ✓ Multi-brand & multi-market
KEEP — Retention & Expansion
Customer Value Engine — ✓ Behavioral health scoring ✓ Full + custom signal configuration
Communication Cloud ✓ Core automated outreach ✓ Full multi-channel orchestration ✓ Full + custom SLA
Predictive & Recommendation Engine — ✓ Churn signals & next-best-action ✓ Full + custom model tuning
PROVE — Attribution & Reporting
Data & Intelligence Layer ✓ Attribution baseline ✓ Full unified revenue signal ✓ Full + custom data governance
CFO-Ready Dashboards Standard reporting ✓ Board-ready & Salesforce sync ✓ Custom dashboard & exec reporting
PLATFORM
HiroAI Orchestration — ✓ Full cross-engine intelligence ✓ Full + co-development access
Integrations Layer HubSpot, Salesforce, core CRM ✓ All core + custom integration support ✓ Full custom + partner ecosystem
Customer Success Shared CS — Standard SLA Dedicated CS — QBRs — Enterprise SLA Executive sponsor — Custom SLA

All plans include HubSpot, Salesforce, and core CRM integrations. Enterprise and Strategic plans include custom integration support through the Integrations Layer.

Ambassador customers achieve 3:1 minimum program ROI. Best-in-class programs return 5:1 or more. The question is not what Ambassador costs. It is what your current programs are returning — and whether you can prove it.

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Your Program. Your Pricing.

Your pricing is built around
your program.

Every Ambassador enterprise engagement is scoped to your specific growth objectives, your customer base, and the engines you need to activate. There is no off-the-shelf price — because there is no off-the-shelf program.

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Most enterprise scoping sessions take 30 minutes. You will leave with a program ROI model.

Common Questions

Answers before the conversation.

How is Ambassador priced?
Ambassador is priced based on your program scope, engine depth, and customer base size. Enterprise pricing is not published because every engagement is different — the right number comes from understanding your specific growth objectives first. Our scoping conversation is where we build your custom ROI model and establish what a program would return in year one before we talk about what it costs.
Is there a minimum contract size?
Ambassador is designed for enterprise and mid-market programs with the customer base and program complexity to generate meaningful ROI at scale. Our engagements are structured around a minimum program commitment. We will tell you in the first call whether we are a fit — and if we are not, we will point you to the right solution.
Can we start with one engine and expand?
Yes. Many Ambassador enterprise customers start with two or three engines and expand as programs mature and ROI is proven. The Advocacy Engine and Communication Cloud are the most common starting point. All engines are architecturally designed to activate incrementally — you are not locked into a big-bang deployment. HiroAI connects new engines to your existing data automatically as you expand.
What does implementation look like?
Most enterprises are live within 30 days per engine. Our Customer Success team manages onboarding end-to-end — configuration, integration, and first-program launch. We target 90-day time-to-value on your first program. Enterprise and Strategic tiers include a dedicated Customer Success manager and a custom onboarding playbook scoped to your specific stack and workflows.
What integrations are included?
All plans include Salesforce, HubSpot, and core CRM integrations out of the box. Enterprise and Strategic plans include custom integration support through the Integrations Layer — covering your existing marketing, finance, and operations stack. If you have a specific integration requirement, bring it to the scoping call and we will assess it directly.