Customer advocacy is a solution for brands that value creating experiences over transactions. By focusing on trust and recognition, it serves as a vital tool for engaging customers at a deeper level.
Customer Advocacy goes beyond traditional loyalty programs by focusing on authentic relationships
that turn satisfied customers into vocal advocates for your brand.
While loyalty often revolves around retention, advocacy deepens trust and creates meaningful interactions that amplify your impact.
In today’s competitive landscape, customer trust is paramount. Customer advocacy prioritizes the moments that matter—when your customers interact with your brand in meaningful ways—and automates personalized touchpoints to celebrate, nurture, & inspire engagement.
In today’s competitive landscape, customer trust is paramount. Customer advocacy prioritizes the moments that matter—when your customers interact with your brand in meaningful ways—and automates personalized touchpoints to celebrate, nurture, & inspire engagement.
Keep your advocates engaged by recognizing and rewarding their contributions. Ambassador allows you to deliver personalized interactions that strengthen trust and encourage continued advocacy.
Customer advocacy doesn’t stop at a single interaction—it thrives on ongoing engagement. Our tools help you create meaningful experiences that inspire customers to stay connected and champion your brand repeatedly.
Rekindle connections with advocates who have become less active. Ambassador’s automation ensures no advocate is left behind by identifying opportunities to re-engage and rebuild affinity.
Ready to see how referral marketing can drive meaningful conversations and lasting customer loyalty?
TESTIMONIALS
Tracking and incentivizing the large-scale teacher word-of-mouth we know is one of our biggest drivers for new users.
Great customer service, supportive and experienced team, and an awesome partner. We are absolutely glad we found Ambassador as a partner.
I was able to tailor the Ambassador software to fit my business needs. Our Customer Experience team has applauded its intuitive ease of use.
WGU has used Ambassador for three years now and have recorded 30K+ referrals during that time... an immense help in optimizing our referral efforts
Customer advocacy goes beyond traditional loyalty programs by focusing on building trust, deepening relationships, and turning satisfied customers into vocal brand champions. While loyalty programs reward transactions to drive short-term retention, Customer Advocacy emphasizes meaningful recognition, creating emotional connections that inspire organic growth and long-term engagement.
Ambassador’s analytics tools allow you to identify your top-performing advocates by tracking referral activity, conversion rates, and reward eligibility. Once identified, you can engage these advocates with exclusive incentives, personalized communications, or VIP perks to strengthen their loyalty and maximize their advocacy for your brand.
Absolutely! Ambassador goes beyond just acquiring new customers—it helps foster long-term relationships with your existing customers by turning them into loyal advocates. By rewarding them for sharing your brand with others, you create a sense of appreciation and exclusivity. This not only encourages repeat business but also strengthens emotional connections to your brand, ultimately building a community of engaged and loyal customers who champion your business.
Ambassador provides the tools to empower your most loyal customers to become brand advocates by rewarding them for sharing your business with others. The platform makes it easy to engage and incentivize these customers through personalized referral campaigns and tailored rewards. By leveraging Ambassador’s automation and tracking capabilities, you can identify your most passionate customers, nurture their advocacy, and amplify their impact on your brand’s growth.
Ambassador uses automated workflows to identify dormant advocates and re-engage them through targeted campaigns. This includes:
Yes! Customer Advocacy empowers your satisfied customers to share their experiences with their network, driving organic growth through word-of-mouth promotion. By building trust and recognizing customer contributions, your advocates naturally amplify your brand’s reach and impact.
Ambassador provides advanced tracking and reporting tools to measure the success of your advocacy efforts. You can monitor enrollment rates, engagement metrics, advocate activity, and the overall impact of your program on brand growth. These insights help you refine your strategies and maximize results.
All the basics for your first custom-branded referral experience.
Starting at $200/month*
More custom features and integrations while your business grows.
Starting at $600/month*
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