The Future of Engagement Starts Here.

One Platform. Every Channel. Infinite Possibilities.

Ambassador is the all-in-one platform that turns conversations into conversions — with smart triggers, seamless integrations, and real-time personalization across every stage of the customer journey.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals

Results that speak for themselves

increase in conversion rate

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ROI in first 60 days

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faster go-to-market for engagement strategies

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of hours saved in campaign ops

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Whatever your role is, we've got you covered

Our platform is designed to help every team in your organization drive results

Marketing Leaders: Own the funnel with personalized, automated engagement.

Launch and optimize programs like referral, email, and loyalty—all from one place, with zero dev time.

Product Teams: Experiment faster, launch smarter.

Build no-code customer journeys that respond to real-time behaviors and test what drives the best outcomes.

Customer Experience Pros: Turn feedback into advocacy.

With Hiro, our AI companion, gather insights post-purchase or post-support, and reward loyalty with meaningful engagement.

IT / Ops: Secure, Scalable, and Seamlessly Integrated

Give your teams powerful tools without sacrificing security, control, or performance.

 Ambassador is built to make IT’s life easier: robust permission controls, GDPR/CCPA compliance, and integrations that won’t break things. Monitor usage, manage roles across teams, and ensure safe scaling without ballooning your tech stack.

Finance and Procurement: See clear ROI and control budgets.

Track performance by program and channel, and align incentives with cost-effective customer growth.

Sales Teams: Warm leads and human-first interactions.

Use behavioral triggers and referral incentives to shorten sales cycles and drive high-intent traffic.

Power Every Touchpoint With Smart, Actionable Engagement

Automate Engagement With Perfect Timing

Stay one step ahead with real-time triggers that never miss the moment.

Let your system do the work. From purchases to referrals to customer churn signals, Ambassador watches behavior and responds instantly—with an email, SMS, incentive, or all three. No lag. No manual effort. Just smart, scalable engagement at the exact right time.

Grow Through Advocacy—Not Just Ads

Turn customers and creators into your most valuable channel.

With Ambassador, launching a referral, affiliate, or influencer program is as easy as flipping a switch. Track performance, reward advocacy, and tap into trusted voices that drive higher-quality conversions than traditional paid efforts.

Offer Incentives That Actually Work

Trigger smart rewards based on customer behavior—not guesswork.

Go beyond blanket discounts. Offer contextual, personalized incentives that drive purchases, referrals, or reviews. Whether it’s a loyalty perk or a first-time buyer nudge, every incentive feels timely and meaningful—and delivers measurable lift.

Design Powerful Journeys Without Writing Code

Empower your team to build, test, and launch without engineering.

Our drag-and-drop Flow Builder puts marketing, CX, and product teams in control. Trigger personalized touchpoints based on events, segments, or even feedback—and adjust them in real-time, with no dev tickets required.

Turn Feedback Into Fuel With Hiro

Let your AI co-pilot gather insights, reduce churn, and boost loyalty.

Hiro, our friendly AI assistant, checks in with customers post-purchase, post-service, or mid-journey. It asks the right questions, tags sentiment, and brings actionable feedback back to your dashboard so you can continuously optimize every experience.

Integrate in a Snap—No Headaches

Plug Ambassador into your tech stack and launch in days, not weeks.

Connect with Salesforce, Shopify, HubSpot, Klaviyo, and more. Whether you’re syncing contacts, tracking revenue, or triggering campaigns, integration is seamless—because we built it that way.

Track What Matters, Act With Confidence

Measure the ROI of every trigger, tactic, and touchpoint.

From conversion rates to referral share to incentive ROI, Ambassador’s analytics give you a clear view of what’s working. Dig into performance by channel, audience, or program, and make confident decisions faster.

Built to Scale With Trust and Compliance

Customer engagement only works when customers trust you.

Ambassador is fully GDPR, SOC2/Type II, US Data Privacy, and CCPA compliant with enterprise-grade security baked in. From consent management to data access controls, your programs stay compliant—and your customers stay confident.

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.