Play demo
GET a demo

Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Personalized Engine

Behavior-driven messaging that adapts to every customer.
The Personalized Engine powers real-time communication across email, SMS, and in-product experiences. Built on Ambassador 3.0, it listens for customer actions, chooses the right message, and delivers it at the moment it matters most—turning engagement into measurable revenue.

Get a quick demo now

Ready to Personalize Every Message?

Communication That Converts

From mass blasts to personal moments.

Customers expect more than inbox clutter. The Personalized Engine replaces generic outreach with behavior-driven communication that feels timely, relevant, and human—turning every interaction into a growth opportunity.

Built on Behavior, Not Guesswork

HiroAI makes every decision count.

The engine ingests customer signals, from purchases to churn warnings. HiroAI interprets these events, scores intent, and routes the best message via email, SMS, or widget. Each step is logged in Vaults & Ledgers, proving clear ROI.

Personalization at Scale

Everything you need, built in.

Triggers fire from real actions. Widgets embed seamless experiences. Ambassador Score™ personalizes outreach by profile. And attribution ties every message to outcomes—so personalization isn’t just possible, it’s provable.

From Signals to Outcomes

Revenue you can measure.

Brands using Personalized Engine see higher conversion rates, stronger retention, and proven lift across sales, retention, and advocacy cycles. Every send is tied to results—not just opens or clicks.

Proof in Every Cycle

Behavioral triggers that span the customer journey.

  • Sales Cycles: Trigger referral thank-yous, follow-up nudges, and deal accelerators when engagement is highest.

  • Retention Cycles: Re-engage at churn signals, upsell at usage peaks, and reward loyalty milestones.

  • Advocacy Cycles: Automate review requests, case study asks, and testimonial outreach tied to customer activity.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Referrals