Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Customer Loyalty (Advocacy Programs)

Turn happy customers into lifelong advocates.

With dynamic triggers, flexible incentives, and seamless personalization, Ambassador powers customer love that lasts.

Power Every Moment With Smart, Loyalty-Driven Engagement.

Built for Advocacy

Loyalty That Feels Personal — and Performs

From first purchase to lifelong fandom, design experiences that reward customers in the moments that matter most.

Real-Time Triggers. Lifelong Impact.

Reward what matters — when it matters.

 From purchases to product reviews, create moments of value throughout the customer journey.

Personalization That Performs

Not all loyalty looks the same.

Build tailored paths for every customer segment — automatically.

  • Segment by lifecycle, behavior, or persona
  • Deliver unique journeys per segment
  • Omnichannel delivery (email, SMS, in-app)
  • Adjust rewards, content, and cadence in real-time

Incentives That Drive Retention

Retention starts with recognition.

Reward with meaning — from discounts to exclusive access.

  • Offer points, perks, access, or gifts
  • Unlock tiers and status rewards
  • Integrate with gift card providers like TangoCard
  • Track redemptions and lift by cohort

Feedback Loops That Strengthen Loyalty

Turn insight into action.

Embed Hiro to gather feedback — and reinforce loyalty in the moment.

  • Ask for feedback post-purchase or post-support
  • Use sentiment to influence next rewards
  • Automate re-engagement based on feedback
  • Feed results into marketing and product strategy

Marketer-Friendly. Enterprise-Ready.

Scalable for every brand, no dev dependency.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Loyalty