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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

WorkFlows for Conversational Commerce

Automate journeys. Convert faster.

Orchestrate seamless, personalized journeys across the customer lifecycle — with no-code workflows designed for speed and scale.

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Trigger the Right Message, at the Right Time

Trigger Journeys That Drive Results

Build once. Run everywhere.

WorkFlows activate the right message, at the right time, on the right channel — with no manual steps.

  • Trigger by event, behavior, or segment
  • Orchestrate full-funnel lifecycle journeys
  • Reusable templates for onboarding, referral, loyalty, and more
  • Real-time performance tracking and optimization

Visual Builder, No Dev Time

Launch faster with clicks, not code.

Our drag-and-drop builder puts marketers in control — without waiting on product or engineering.

  • No-code, visual journey builder
  • Unified across channels and engagement tactics
  • Modular components for quick setup and edits
  • Tested templates and journey blueprints included

Automation = Impact

Intelligence that improves performance.

WorkFlows tap into feedback engine and behavioral insights to refine journeys in real time.

  • Feedback-driven triggers and actions
  • Adaptive paths based on responses or sentiment
  • Smart step recommendations and branching
  • Flow scoring and predictive performance insights

Designed for Dynamic Personalization

Make every touchpoint feel tailored.

From merge fields to message timing, personalize across audiences without the manual lift.

  • Conditional logic and dynamic content blocks
  • Send-time and frequency optimization
  • Channel preference learning
  • Fully consent-aware and compliant

Insights That Drive Better Journeys

Measure, iterate, improve.

Out-of-the-box dashboards give you instant visibility into what’s working — and what’s not.

  • Step-level performance and drop-off tracking
  • Exportable reports for teams and stakeholders
  • A/B testing and multivariate support
  • Optimizations based on real-time data

Built for Modern Marketers

Powerful enough for enterprise. Simple enough for anyone.

 From no-From startups to enterprise, we’ve got your back.

  •  Fully integrated with Ambassador triggers
  • Cross-team orchestration (CX, Growth, Marketing)
  • Enterprise-grade security and audit logging
  • Hands-on onboarding and strategy support

With Trust and Compliance

Privacy-first. Enterprise-grade.

Ambassador is fully GDPR and CCPA compliant. Our Customer Portal is secure by design — so your customers stay confident and your data stays protected.

  • Consent tracking built-in
  • Access controls and user-level permissions
  • Full audit trails and history