Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Power Growth With White-Glove Support

Service that scales with your ambition.

Ambassador’s Customer Support goes beyond tickets — it’s strategic, proactive, and built for brands that expect more. Whether you’re flying solo or have a full team, we’ve got your back.

An award-winning platform. Loved by customers

Join 1,000+ Brands That Rate Ambassador 4.5 out of 5 on G2.

Everything You Need to Succeed, With or Without a Team

Support That Moves With You

From Launch to Long-Term Success.

Whether you’re launching your first trigger or scaling globally, we meet you where you are.

  • Hands-on support for teams or solo marketers
  • Strategy alignment for advocacy, referral, and incentive goals
  • Onboarding, migration, and enablement for any use case
  • Regular check-ins, roadmap planning, and optimization support

Fast Answers. Even Faster Resolution.

Solve problems before they slow you down.

Our white-glove support team is always a click away — with answers that don’t make you wait.

  • Live chat and ticketing with real-time response
  • Self-serve help center with tutorials, videos, and best practices
  • Guaranteed SLAs with dedicated CSMs for priority accounts
  • Escalation paths designed for speed and resolution, not friction

Embedded Expertise. Built-In Results.

Support that knows your business.

We don’t just answer questions — we drive outcomes.

  • Strategic consulting on lifecycle and engagement flows
  • Proactive insights into what’s working (and what’s not)
  • Playbooks and templates tuned to your use case
  • Campaign reviews, content QA, and A/B testing guidance

Real Impact, Real Clients

Support that drives retention and revenue.

Our clients don’t just love our platform — they stick around because of the service that surrounds it.

  • 30% faster onboarding for enterprise clients
  • 90%+ CSAT across all support channels
  • Monthly success reviews with actionable insights
  • Trusted by marketers, ops, and CX teams alike

Self-Serve When You Want It. Experts When You Don’t.

Choose how you get help — without compromise.

Ambassador offers flexible service models, so you’re never locked into one way of working.

  • Robust help center and how-to library
  • Video tutorials and walkthroughs for every trigger
  • Priority support channels for enterprise clients
  • On-demand training and enablement sessions

Support That Scales With You

From startup to global rollout — we’re with you.

We’ve built our support infrastructure to match the ambitions of the brands we serve.

  • Global time zone coverage
  • Dedicated onboarding and implementation teams
  • Scalable solutions for multi-brand and multi-region clients
  • Flexible plans for expanding teams or evolving strategies

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.​

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​