Building a successful Customer Advocacy program starts by identifying and enrolling your most engaged customers. With Ambassador, you can easily invite customers to participate as brand advocates through automated workflows triggered by key behaviors, such as making a purchase, providing a positive review, or reaching a loyalty milestones.

• Seamlessly integrate enrollment opportunities across your customer touchpoints
• Personalize the invitation experience to reflect your brand’s tone and values
• Track enrollment rates and optimize outreach efforts for better results

Keep your advocates engaged by recognizing and rewarding their contributions. Ambassador allows you to deliver personalized interactions that strengthen trust and encourage continued advocacy.

• Celebrate important milestones like anniversaries or repeat engagements
• Provide exclusive access to perks, events, or insider information
• Use automation to ensure timely and relevant outreach without added effort
  
  

Customer advocacy doesn’t stop at a single interaction—it thrives on ongoing engagement. Ambassador’s tools help you create meaningful experiences that inspire customers to stay connected and champion your brand repeatedly.

• Trigger thank-you messages, product recommendations, or tailored incentives based on customer actions
• Use data insights to craft campaigns that resonate with individual advocate preferences
• Drive organic growth by empowering advocates to share their experiences with their network

Rekindle connections with advocates who have become less active. Ambassador’s automation ensures no advocate is left behind by identifying opportunities to re-engage and rebuild affinity.

• Send targeted reminders or exclusive offers to reconnect with dormant advocates
• Leverage feedback loops to understand advocate needs and tailor future interactions
• Build long-term relationships through consistent, authentic communication