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Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

Incentives

Industries

Use Cases & ebooks

Ambassador For

Automate engagement. Personalize every message.

Let your messages do the work.

Communication Co-Pilot makes it easy to trigger, personalize, and scale communications across channels — no dev tickets required.

Trigger the Right Message, at the Right Time

Trigger Messages, Not Work

Your new co-pilot for lifecycle marketing.

Automate engagement based on behaviors, events, or segments — and make every message feel personal.

  • Event-based and behavior-based triggers
  • Journey stage and time-based flows
  • Plug-and-play with referral, loyalty, and feedback flows
  • Support for custom journeys and message sequencing

Build Without Developers

Scalable. Ready for anything.

Easily configure messages and journeys with our visual builder.

  • Easily design emails or drop in customer HTML
  • Cross-channel setup 
  • White glove service from industry experts for implementation support and best practice guidance
  • Full control for marketing, CX, and ops

Smarter Messaging, Powered by AI

Let the data drive the dialogue.

Communication Co-Pilot works to personalize messages and optimize outcomes. (with Hiro only)

  • Use feedback, sentiment, and survey data to drive actions
  • Route messages by score, persona, or trigger type
  • AI-powered recommendations and personalization
  • Real-time learning and flow adjustments

Personalization at Scale

Reach your customer like you know them.

Every message is tailored with dynamic content, contextual timing, and channel preference.

  • Dynamic merge fields and content blocks
  • Send-time optimization
  • Consent-aware and fully compliant

Performance Built-In

See what’s working. Improve what’s not.

Track and share performance with out-of-the-box dashboards and granular insights.

  • Message-level analytics
  • Shareable reports for sales, marketing, and CX
  • Delivery, open, response, and click metrics
  • Continuous testing and optimization

Built for Modern Marketers

Powerful enough for enterprise. Simple enough for anyone.

 From no-From startups to enterprise, we’ve got your back.

With Trust and Compliance

Privacy-first. Enterprise-grade.

Ambassador is fully GDPR, SOC2/Type II, US Privacy and CCPA compliant. Our Customer Portal is secure by design — so your customers stay confident and your data stays protected.

  • Consent tracking built-in
  • Access controls and user-level permissions
  • Full audit trails and history

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

See it in Action

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Talk to an Expert

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

Get a Custom Quote

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.​

Starting at $300/month*

See it in Action

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Talk to An Expert

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​

Get a Custom Quote