Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

We’re Building Fast — Because You Asked For It

At Ambassador, every new release starts with one simple question:
“What do our clients need right now to grow faster — with less effort?”

This week, that question led to some of our biggest feature launches yet.
We’re moving fast because you’re asking for it — and because the world of customer engagement isn’t slowing down.

Here’s what’s new:


Storefronts — Your Offers, All in One Place

You asked for a simpler way to showcase your programs — and Storefronts deliver.

Now you can create a dedicated, branded experience for your referral, incentive, or loyalty offers — all in one place. No messy links. No fragmented pages. Just a clean, conversion-ready storefront that feels like part of your brand.

Storefronts are designed to turn engagement into action — giving your customers a place they actually want to visit, share, and buy from.


SMS — Engage Customers Anywhere

Your customers aren’t just in their inboxes — and now, neither are you.

With SMS fully integrated into Ambassador, you can now automate outreach, send reward notifications, and re-engage customers directly from the same platform.

This launch brings a whole new level of agility to your customer engagement — making it easier than ever to reach the right person, at the right time, on the right channel.


Predictive and Recommendation Analytics

Data should do more than report the past — it should predict the future.

Our new Predictive and Recommendation Analytics Dashboard uses AI to identify trends, surface insights, and recommend your next best move. Whether it’s optimizing rewards, improving referral flow, or personalizing outreach, you’ll know what’s working — and what to do next.

It’s your feedback engine, built into your dashboard.


Visitors — Turn Clicks into Leads

This one’s a game changer.

With Visitors, you can now see who’s clicking your referral or purchase links — even if they don’t convert yet.
You’ll see their email, IP, engagement source, and behavior, giving your sales or marketing teams a new stream of qualified leads to follow up with.

Visitors turn anonymous engagement into actionable data — transforming your referral activity into a real lead generation engine.


The Fastest We’ve Ever Built

All of this has been released within just weeks of our last update — and it’s only the beginning.

Our platform, Ambassador 3.0, powered by HiroAI, is evolving faster than ever.
Together, we’re building the most connected AI Feedback Network on the planet — one that listens, learns, and builds around you.

So keep the feedback coming.
We’re listening — and building faster than ever because of it.


Next Up:
AI Integrations, deeper automation, and expanded storefront capabilities are already on the way.

Stay tuned — and as always, thank you for helping shape the future of Ambassador.

 

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