Incentives should drive growth, not create accounting headaches.
Yet most incentive platforms still treat rewards like one-off gift cards. Money goes out upfront. Breakage is unpredictable. Ledgers live in spreadsheets. Finance teams are stuck reconciling what was sent, what was redeemed, and what was lost.
We built something different.
Our Incentives Storefront was designed hand-in-hand with finance teams who have lived this pain. The result is an incentives system that finally works the way finance, operations, and growth teams actually need it to.
This is not a feature you will find in the market.
And you will not find another company building incentives this way.
From day one, finance teams helped shape the Incentives Storefront.
That meant designing for control, visibility, and predictability, not just redemption options. The foundation is a true financial system built specifically for incentives.
Vaults allow teams to allocate and manage incentive funds with intention.
Separate budgets by program, department, campaign, or customer segment.
Track balances in real time.
Know exactly where money is allocated at any moment.
No shared pots. No guessing. No messy handoffs.
Every incentive action is recorded in a proper ledger.
Issued.
Pending.
Redeemed.
Unredeemed.
Finance teams get a clear, auditable view of incentive activity without chasing reports or reconciling spreadsheets. This is incentives accounting done right.
This is where the model fundamentally changes.
Traditional incentive platforms pull funds the moment a reward is sent, whether it is redeemed or not. That creates immediate spend, unpredictable breakage, and wasted budget.
With Ambassador:
Funds are not pulled until a reward is actually redeemed
If something is never redeemed, you do not pay for it
On average, customers get up to 95 percent back on unredeemed incentives
That means better cash flow, cleaner accounting, and far less wasted spend.
One of the biggest frustrations we heard from customers was how limiting traditional gift cards are.
Send it once.
Redeem it or lose it.
Start over next time.
Our Incentives Storefront changes that.
Customers can accumulate incentive value over time. Instead of receiving one-off gift cards, they build a balance and redeem when they are ready.
That creates:
Higher perceived value for customers
More flexibility in redemption
Better long-term engagement
Fewer abandoned rewards
It feels more like real value and less like a throwaway promo.
The Incentives Storefront is not just a financial system. It is also a clean, modern experience for customers.
They see their available balance.
They choose when and how to redeem.
They are not rushed into immediate decisions.
Meanwhile, finance and operations teams get the controls, reporting, and predictability they have always wanted.
Most incentive platforms were built for marketing first and finance second.
We flipped that.
By starting with vaults, ledgers, and redemption-based funding, we created an incentives system that actually scales with real businesses.
It is why finance teams love it.
It is why operators trust it.
And it is why customers engage with it more.
This is the incentives storefront we always wished existed.
So we built it.