Ambassador Blog
Insights for Revenue Teams
Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
Get DemoHow We Got Here: From Jobs to Be Done to the Most Overlooked Line Item in the P&L
When Clayton Christensen talked about Jobs to Be Done, he made a simple but profound point: Customers don’t buy products. They “hire” them to do a job in their life or business. The question for us ...
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Can Trump Really Lower Interest Rates — and What Founders Should Focus on Instead
After Friday’s jobs report and the conversations that followed, one question kept coming up: “If Trump fires Federal Reserve Chair Jerome Powell, do rates ...
Introducing Our New Referral Campaign Management Tool
Smarter, Faster, and Built to Scale Referral has always been at the core of Ambassador — and today, it gets a major upgrade. We’ve rebuilt our Referral ...
Your Brand Has a Voice. Now It Can Listen Too. Feature #3: Voice Communication using Hiro
If yesterday was about the Ambassador Score — Hiro’s way of scoring every customer’s likelihood to engage — today is about what happens when that score signals ...
Orchestration is the Next Wave (What Figma is teaching us) — and It’s Going to Change Everything
As Figma IPOs and the tech world rushes to unpack the headlines, many will say it’s because of AI. That it’s part of the next big wave. But look closer. This ...
Feature #2: Meet Ambassador Score — Your AI-Powered NPS Replacement
Welcome to Day 2 of our 14 features in 14 days. Today, we’re introducing the Ambassador Score — a smarter, real-time, AI-powered alternative to Net Promoter ...
Feature #1: Email Engagements
Smarter outreach. Real-time triggers. Built for conversion. Welcome to Day 1 of our 14 Features in 14 Days launch series — where we’re introducing the most ...
14 days, 14 Features, Ambassador 3.0 Release
Are You Ahead of the Engagement Curve? Why More Brands Are Switching to Ambassador 3.0 — and What You Should Know Before You Renew “In 2025, you’re either ...
Part II: What SaaS Needs to Learn From the Self-Driving Car (continued from Linkedin)
Part II: What SaaS Needs to Learn From the Self-Driving Car In Part I, I made the comparison: If a car can drive itself for $60K… Why are SaaS companies still ...
The Email Strategy That’s Quietly Driving 70–80% Open Rates
The Email Strategy That’s Quietly Driving 70–80% Open Rates You’re Probably Doing Email Wrong (And You’re Not Alone) Here’s something we’ve learned from ...
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