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Engaging Consumers Through Word-of-Mouth Marketing
Social Validation is the Key to Amplifying Your Customer Base
Customer Advocacy

Social Validation is the Key to Amplifying Your Customer Base

Social Validation is the Key to Amplifying Your Customer Base Social validation is one of the greatest motivators in our daily lives. According to Maslow’s ...

· Jan 24, 2025 12:00:00 AM
5 Ways to Reduce Customer Friction and Get More Referrals

5 Ways to Reduce Customer Friction and Get More Referrals

Friction comes up a lot in our lives: in relationships, work, and politics—it’s pretty common, and oftentimes unavoidable. But in the case of managing a ...

· Jan 24, 2025 12:00:00 AM
An Epic Part 2: How to Optimize Referral Program Emails
Best Practices

An Epic Part 2: How to Optimize Referral Program Emails

We had such a great response to our recent epic referral email rundown that we had to do another one. This time, we dug into our own customer archives to share ...

· Jan 24, 2025 12:00:00 AM

3 Key Social Media Metrics to Track

At one point, social media was considered to be just a phase that some progressive marketers were going through. However, with the attention and returns that ...

· Jan 24, 2025 12:00:00 AM
4 Easy Steps for Building Extraordinary Customer Relationships and Positive Word-of-Mouth
Customer Advocacy

4 Easy Steps for Building Extraordinary Customer Relationships and Positive Word-of-Mouth

Research shows that the positive word of mouth (WOM) surrounding brands outpaces negative by a 6 to 1 ratio. But this doesn’t happen on its own! Whether you’re ...

· Jan 24, 2025 12:00:00 AM
Raven’s Jon Henshaw on the Art of SEO

Raven’s Jon Henshaw on the Art of SEO

Jon Henshaw isn’t exactly sure how he got here — an SEO expert with a background in human development and a master’s degree in counseling psychology. Oh, not ...

· Jan 24, 2025 12:00:00 AM
Why Nano-Influencers Are the Key to Authentic Engagement

Why Nano-Influencers Are the Key to Authentic Engagement

The days of the celebrity mega-influencer are numbered. Ok that’s fairly hyperbolic, but hear me out. I am not saying that celebrity influencers will go away ...

· Jan 24, 2025 12:00:00 AM
Read now: 2012 State of Digital Marketing Report [Infographic]
Infographic

Read now: 2012 State of Digital Marketing Report [Infographic]

63% of B2Bs and 70% of B2Cs are now engaged with social media for lead generation and sales.

· Jan 24, 2025 12:00:00 AM
Referral Program ROI: How to Optimize a Highly Profitable Channel

Referral Program ROI: How to Optimize a Highly Profitable Channel

Let’s say you came into work tomorrow, opened your marketing analytics dashboard (better yet, a referral program dashboard), and saw that an Instagram ...

· Jan 24, 2025 12:00:00 AM

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