The Hunger Games has dramatically changed the way we... conduct online marketing?! Find out how....
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Rome wasn’t built in a day, and neither are big companies. It takes time, sweat, and knowing which KPIs drive the most success for your...
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92 percent of people trust recommendations from peers more than all other forms of marketing. Learn the other WOM marketing KPIs you need to know...
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Brand loyalty takes more than the occasional Facebook post and Twitter update—Learn the 3 ways to build brand loyalty with social customer service today!...
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Just because your business sells B2B doesn't mean you can ignore social customer service. Quit missing sales. Here's you what you need to know....
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Do you know how quickly 71% of online customers believe companies should provide assistance to consumers that reach out via social channels? Come find out!...
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Don't be fooled by so-called "social media experts." Here are four of the most common social media myths we've heard perpetuated through the aether....
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The most successful word of mouth programs know how to motivate their customers. Social validation is one of the best ways to amplify your customer...
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