The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.
Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.
Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.
Deliver timely, personalized messages —natively integrated and intelligently automated.
Your AI engine for smarter engagement, feedback, and growth.
Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.
Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.
Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.
Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.
Hiro is your always-on feedback companion — a conversational AI that helps brands collect rich, real-time insights from their customers. Built directly into your digital experiences, Hiro makes it easy to turn every interaction into a moment of learning, connection, and improvement.
Whether it’s after onboarding, a support experience, or a product trial, Hiro is there to ask the right question at the right time — and most importantly, listen.
Hiro is fully customizable — from tone to triggers — so every interaction reflects your brand’s personality. No jarring handoffs or off-brand language.
Move beyond outdated NPS. The Ambassador Score captures loyalty, sentiment, and intent in a single signal — giving your team a clearer picture of where customers stand.
When Hiro detects excitement — “I love this!” — it automatically sends a referral link via email or SMS. Capture advocacy in the moment and turn happy customers into ambassadors.
Happy customers? Hiro captures reviews while the love is fresh, with a simple and seamless ask that feels like a conversation — not a form.
Hiro works with your existing tech stack out of the box. From CRMs to Customer Success Platforms, Hiro connects to everything that already plugs into Ambassador — no extra lift required.