Reviews That Speak for Themselves

Let your customers do the talking. We’ll do the rest.

Turn every conversation into an opportunity for trust. Hiro listens, identifies sentiment, and surfaces authentic, usable reviews — no surveys required.

An award-winning platform. Loved by customers

From Feedback to Influence — Automatically.

Built by AI. Backed by Trust.

Intelligent Reviews From Conversations, Not Forms.

Hiro listens for VoiceBiomarkers™ that indicate intent, emotion, and trust. When feedback crosses the threshold — a review is captured.

  • VoiceBiomarker-powered review detection
  • Auto-drafted reviews from real conversations
  • Approval requests sent in-channel or via email
  • Integrated review workflows for G2, Trustpilot, and more

Triggered by Experience. Tailored for Action.

Ask at the Right Time — Without Asking.

Whether it’s post-onboarding, post-support, or after a major milestone, Hiro knows when your customers have something worth saying — and makes sure you hear it.

  • Time- and sentiment-based triggers
  • Fully automated collection and approval flow
  • Optional reward logic for published reviews
  • Embed reviews across channels instantly (web, email, SMS)

Measure the Power of Feedback

See how reviews move your funnel — in real time.

Get visibility into who’s reviewing, what they’re saying, and how it’s impacting revenue and retention.

  • Dashboards by source, sentiment, and segment
  • Reports for CX, product, and growth teams
  • Track review-driven conversions and brand lift
  • Export or sync with marketing and analytics tools

Human Enough to Trust. Smart Enough to Scale.

Built for brands who care about authenticity.

No bots. No fakes. Just real customers, real words, real value.

  • Verified review sourcing via real customer conversations
  • Secure, compliant workflows (GDPR & CCPA ready)
  • Plug-and-play with Loyalty, Referral, and Incentive flows
  • Enterprise scale and support for every review channel

One Review, Many Uses

Capture once. Deploy everywhere.

Your best feedback deserves more than a one-time read — with Hiro, every review becomes a growth asset.

  • Embed reviews across web, email, SMS, and in-app
  • Syndicate to G2, Trustpilot, and your landing pages
  • Feed review data into marketing, CX, and product
  • Use insights to trigger rewards or re-engagement

Works With How You Work

Fully integrated. Zero disruption.

From CRM to Slack — Hiro fits into your stack with ease, not effort.

  • Connect to Salesforce, HubSpot, and Slack
  • Export reviews or sync with your CRM
  • API and webhook support for custom workflows
  • Built-in support for analytics and automation tools

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.​

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​