Customer Loyalty (Advocacy Programs)

Turn happy customers into lifelong advocates.

With dynamic triggers, flexible incentives, and seamless personalization, Ambassador powers customer love that lasts.

An award-winning platform. Loved by customers

Join 1,000+ Brands Driving Growth through Loyalty

Power Every Moment With Smart, Loyalty-Driven Engagement.

Built for Advocacy

Loyalty That Feels Personal — and Performs

From first purchase to lifelong fandom, design experiences that reward customers in the moments that matter most.

  • Personalized loyalty experiences
  • Points, tiers, and milestone logic
  • Smart rewards tied to behavior
  • Works across email, SMS, in-app, and web

Real-Time Triggers. Lifelong Impact.

Reward what matters — when it matters.

 From purchases to product reviews, create moments of value throughout the customer journey.

  • Trigger by actions: purchases, referrals, anniversaries, feedback
  • No-code rule builder
  • Connect to incentives and communication flows
  • Secure and privacy-first

Personalization That Performs

Not all loyalty looks the same.

Build tailored paths for every customer segment — automatically.

  • Segment by lifecycle, behavior, or persona
  • Deliver unique journeys per segment
  • Omnichannel delivery (email, SMS, in-app)
  • Adjust rewards, content, and cadence in real-time

Incentives That Drive Retention

Retention starts with recognition.

Reward with meaning — from discounts to exclusive access.

  • Offer points, perks, access, or gifts
  • Unlock tiers and status rewards
  • Integrate with gift card providers like TangoCard
  • Track redemptions and lift by cohort

Feedback Loops That Strengthen Loyalty

Turn insight into action.

Embed Hiro to gather feedback — and reinforce loyalty in the moment.

  • Ask for feedback post-purchase or post-support
  • Use sentiment to influence next rewards
  • Automate re-engagement based on feedback
  • Feed results into marketing and product strategy

Marketer-Friendly. Enterprise-Ready.

Scalable for every brand, no dev dependency.

  • Built-in templates and best practices
  • Secure and compliant with GDPR, CCPA, and SOC2
  • Self-serve dashboards and reports
  • Dedicated strategy and support

Choose Your Plan

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.

Starting at $300/month*

Pro

Custom features and integrations while your business grows.

Starting at $500/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.

For Fast-Growing Brands

Growth

All the basics for your first custom-branded referral experience.​

Starting at $300/month*

Pro

More custom features and integrations while your business grows.

Starting at $600/month*

Established & Enterprise

Enterprise

Concierge success and support paired with enterprise-level security.​