Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

How a B2B Software Company Achieved a 300% Higher Conversion Rate with Ambassador

The Challenge: Scaling Referrals Without In-House Development

For fast-growing B2B software and services companies, word-of-mouth can be a powerful growth engine. This global tech provider, serving brands like Uber, Tesla, Ben & Jerry’s, GrubHub, and Winmark, had a large base of loyal customers eager to refer—but lacked the infrastructure to track and scale those referrals effectively.

The company considered building a referral program in-house, but the time, cost, and complexity made it a less-than-ideal solution. Instead, they turned to Ambassador for a seamless, customizable referral platform that could be integrated quickly without heavy development resources.

 

The Results: 300% Higher Conversions from Referrals

📈 15,000 businesses using the platform

👥 500,000 total users engaged

🔥 Referral conversions 3X higher than all other channels combined

 

Why Ambassador Was the Right Solution

With Ambassador’s open API, the company was able to:
✔ Build a referral program fully tailored to their brand and UX

✔ Seamlessly integrate with existing platforms and systems

✔ Maintain complete control over the referral experience without costly development

✔ Launch quickly and immediately track referral performance

 

For SaaS and B2B companies, a scalable, data-driven referral program isn’t just an acquisition tool—it’s a strategic growth asset. Learn more about how Ambassador can help your business achieve measurable, long-term referral success.