Overview

The only platform built for full-funnel engagement. From referral to retention, Ambassador helps brands grow through programs that activate, automate, and scale customer relationships.

Solutions

Launch referral, affiliate, and loyalty initiatives with built-in workflows and automation.

Create personalized, goal-oriented journeys across acquisition, retention, and advocacy.

Deliver timely, personalized messages —natively integrated and intelligently automated.

Your AI engine for smarter engagement, feedback, and growth.

Trigger personalized gift cards, loyalty perks, and payouts—seamlessly delivered through customizable reward flows.

Capture clicks, actions, and milestones across every channel and turn them into moments that drive measurable outcomes.

Vaults, ledgers, and audit-ready systems ensure every engagement is secure, trackable, and aligned to business goals.

Channels

Coordinate every message—across email, SMS, WhatsApp, and more—so your channels work as one system, not siloed tools.

I’m humbled and extremely excited to share that Ambassador has earned the #6 (of 100) ranking of “Cool Places To Work” by Crain’s Detroit, our 2nd consecutive year on this prestigious list. Being named one of the top 10 coolest places to work in a metro area with thousands of companies is a truly remarkable accomplishment.

Ambassador wins because of our incredible Diplomats. This award is a reflection of their willingness to go above and beyond — we call this “OUTCARE” — and I am thrilled for them to share in this recognition.

We continue to seek out those who are looking to join our team, and have created a new blog called “Inside The Embassy” which features articles written by our Diplomats for our team, new employees, applicants, vendors and friends. Please check it out and let us know what you think!