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Social Media (4)

Social Media

3 Key Social Media Metrics to Track

Social media provides marketers more than enough data to look at. It can be difficult to make sense of it all. Stick to these 3 KPIs and you should...

Jeff Epstein Jan 16, 2021
Social Media

The Great Social Customer Service Race

We created a test, "The Great Social Customer Service Race," and sent 280 tweets from 4 personal accounts, over a 4-week period. Here are the results.

Jeff Epstein Jan 16, 2021
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