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Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
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The Great Social Customer Service Race
Social media has always been about engagement. It’s a place where conversations, networking and relationship building flourish. Unfortunately for business, this is difficult to scale. So many succumb ...
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What’s the Difference Between Word-of-Mouth Marketing Models?
Over the years, our team has been asked the question, “what’s the difference between word-of-mouth marketing models?” more times than we can count. We know the ...
Integrate Ambassador with SurveyMonkey & Net Promoter Score
We’re very happy to announce that Ambassador now integrates directly with SurveyMonkey’s Net Promoter Score® survey, and will create an Ambassador account for ...
Behind The Scenes: Ambassador’s Visual Editor
According to a recent survey conducted online by Harris Poll on behalf of Ambassador, 82 percent of people say they seek recommendations from friends and ...
3 Reasons Why Facebook Hashtags Will Be a #MarketingWin
The social media world is like high school: every week there’s a new rumor circulating. But a big one seems to be gaining traction recently: Facebook hashtags.
Which Social Networks Drive the Most Traffic?
Which Social Networks Drive the Most Traffic, and Why You Should Care As most marketers know, Google Analytics includes a wealth of information and reports ...
Why A Social Media Presence Is Essential For Your Referral Marketing Program
Social media is all about creating a community around the brand you’ve worked so hard to build. It’s where your greatest advocates reside and where you can ...
Relationship Marketing in Action: Proven Strategies for Engagement
Relationship marketing refers to everything your brand does to develop strong, lifelong relationships with your customers. From influencer programs to referral ...
[INFOGRAPHIC] Year-in-Review 2017
Another year in the books! And a great one it’s been. From focusing on OUTCARE to hitting over 10 Million ambassadors using our platform to our first ...
How to Turn a Negative Customer Experience Into a Positive One
One of the challenges businesses have to deal with in a real-time online world is a negative customer interaction. Before social media, when a customer had a ...
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