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Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.
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Your Ad Spend Just Got a Memory: Programmatic Is Live Inside The Customer Lifecycle Operating System
"We don't even get these kinds of results from The Trade Desk... this is the best-performing programmatic we have had... we are going to continue to increase our budget throughout the year." An ...
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I Expected the AI-Native Companies to Be Years Ahead on Pricing. They Are Not Even Close.
What I heard on a monetization webinar this week changed how I think about our competitive position. Not incrementally. Completely.
The Market Repriced Software. Here Is What We Are Shipping For It.
By Geoff McDonald, CEO, Ambassador
AI Made Us Efficient at Everything Except Keeping Customers
By Geoff McDonald, CEO, Ambassador
Proof Got Paid. Promises Got Punished.
By Geoff McDonald, CEO, Ambassador
You Asked Me to Go Deeper. So Here Is the Whole Bet.
By Geoff McDonald, CEO, Ambassador
Stop Trying to Trap Your Customers. Out-Compound Them.
By Geoff McDonald, CEO, Ambassador
The half of the loop nobody owned
For years, customer growth software has been running on half the loop.
Bring Your Own Agent
Most platforms are wrapping a chatbot around an MCP connector and calling it AI. We built the opposite. Now you can attach your own agent to the operating ...
Three Types of AI Vendors. Only One Is Real. Here's How to Tell the Difference Before You Sign.
By Geoff McDonald, CEO, Ambassador I'm having the same conversation over and over with brand leaders this year. It always starts with some version of the same ...
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