Advocacy Launch Guide
How to Launch a Customer Advocacy Program in 6 Easy Steps
In a world where customers have endless choices, brands need more than points and perks to stand out. Loyalty programs have long been the go-to...
Explore the benefits of RFM analysis for customer segmentation. Improve targeting, retention, and loyalty with this powerful tool.
Here are the most important loyalty program metrics to boost customer loyalty and track business performance effectively.
Getting more 5-star reviews can be tricky, but you can increase your business’s credibility and attract more clients through word-of-mouth with these...
The service recovery paradox is a powerful tool to build stronger customer relationships. Effective strategies for turning challenges into loyalty.
Loyalty programs are an excellent way to engage customers. But, implementing them can often be a challenge, and leave you asking questions like: "Do...
In a time when every click is a battle for attention, prevailing marketing myths often lead businesses into the wilderness, away from the growth they...
By focusing on moments of delight, companies can turn ordinary interactions into extraordinary ones, fostering greater customer engagement and...
Advocacy goes beyond mere satisfaction; it's about turning customers into brand champions who willingly promote and defend your company.